EFFY® Men's Onyx Statement Ring in 14k Gold-Plated Sterling Silver
Product details
Web ID: 15994588Ring did not meet expectation
I purchase this ring about a year ago. Never wore it I kept it in my ring careers . I took it out recently to wear for an occasion, I saw black spots all over the ring. I call customer service and they told me there is nothing they can do about it unfortunately. I’m very disappointed. I have purchase a lot of good rings from effy and was not expecting this one to turn out this way.
Response from The Macy's Team
Dear Valued Customer Thank you for reaching out to us regarding your purchase of EFFY Mens Onyx Statement Ring. We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. EFFY product comes with a Limited Lifetime Warranty and If the issue is covered under the warranty, we will proceed with the necessary repairs at no cost to you. Visit https://macys.myjewelryrepair.com or any Macys store closest to you to start the process. Sincerely, Macy’s Customer Service