MicronOne Allergen-Free Down Alternative Medium Density 2-Pack Pillow, Standard
Product details
Web ID: 10127934Flat pillows
It was horrible trying to get the pillows - my order was cancelled three times- when I got them they aren’t that great - they go flat.
Response from Support at Ella Jayne
Thank you for sharing your experience — and we sincerely apologize for the frustration you had with your order. That is certainly not the shopping experience we aim to provide.
As for the pillows themselves: the MicronOne Medium Density Pillows are designed to offer a softer, more adaptable feel for allergy-sensitive sleepers. If you prefer a firmer or more supportive loft, this particular style may feel flatter than expected. We do offer firmer density options that better maintain their shape for those needing more head and neck support.
If you’d like assistance with an exchange or finding a pillow better suited to your sleep style, we’re more than happy to help — please feel free to contact us at support@ellajayne.com.
Perfect Pillows
Arrived nicely packaged. Ready after a light shaking to fluff up. I love these pillows & am so glad that I’ve finally found the perfect pillow. There have been times that I’ve paid twice as much & not been happy. I will be buying more for sure.
Recommends this product
Great Sheets!
I like the sheets and they worked out great! The washed and dried well. They are soft and comfortable to sleep on. I’m glad l purchased them.
Amazing Quality
Absolutely love these sheets. The colors are beautiful. They have deep pockets and are a great fit. They are a good thickness and feel good against the skin.
Recommends this product
Great Firm and fluffy
They’re very nice and comfortable. Great support and the firmness is very good. Just the right amount of texture and firm.
Recommends this product
King pillow
Just got the pillows so waiting for them to fluff up but ordered because my daughter has these pillows. So familiar with the brand.
Recommends this product
Customer review from ellajayne.com
Description on website not accurate.
Internet description said medium density, but pillows are firm, too firm for me
Response from Support at Ella Jayne
Thank you for your feedback. We’re sorry to hear that the pillows were too firm for your preference. We want to clarify that the description on the website is accurate—these pillows are designed with a medium density, which is meant to strike a balance between support and softness. However, we understand that density and firmness can feel different depending on personal preference.
If the pillows don’t work for you, please feel free to reach out to us at support@ellajayne.com. We’d be happy to assist with a return or recommend an alternative pillow that better fits your needs.
Thank you for giving us a try, and we hope to find the perfect match for you!
As good as Down pillows
I love these pillows. I've always had Down pillows but I tried these and they are wonderful. So soft and fluffy that this is the 3rd set of pillows I have bought.
Recommends this product