Ella Traditional Rocking Chair
Product Details
Web ID: 6908655Seems like a good rocking chair. Picture is accurate. Assembly was reasonable but not easy. One needs to be careful which spindle goes in front. Fit seems good but the fit of the arms suggests that the hardware may not last under my usage. Ships from some unknown vendor - in my case Coaster Furniture (coasterfurniture.com). Apparently Coaster ships only to retail sellers, not to persons.
Response from Coaster Ecomm
Thank you for taking the time to share your feedback about the rocking chair you recently purchased. We're glad to hear that you found the picture of the product to be accurate and that assembly was reasonable, although not necessarily easy. We're sorry to hear that you had trouble with the spindles and that you have concerns about the fit of the arms.
We would like to clarify that as a supplier, Coaster Furniture provides drop shipment services on behalf of our retail clients, such as Macy's, to fulfill their orders.
We appreciate your feedback and will take it into consideration as we continuously strive to improve our products and services. If you have any further concerns, please don't hesitate to reach out to us so we can assist you in resolving the issue.
