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Macy'sEmerald (7/8 ct. t.w.) & Diamond (1/20 ct. t.w.) Drop Earrings in 10k Gold
Macy's ExclusiveLimited-Time Special
$382.50 (70% off)$1,275.00
Have a question? Talk with our fine jewelry experts at 1-800-388-6229.
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33 reviews
Lori
2 months ago from NY
Used Jewelry Received
I received these earrings with no label in and a cardboard jewelry box. The identifying sku and price were scratched over with a sharper marker. It was clear that these earrings had been returned and worn previously because one earring was even bent. I did not pay for used jewelry and it is actually a health code violation to return used earrings! Disgraceful! I have always been a loyal Macys customer but not anymore . The online representatives and supervisors after over two hours provided me with an initiated return documenting the condition I received the earrings in. After all this I need to go back to the store and hear complaints about not accepting jewelry returns with no labels and damages. No acknowledgement and apologies for having sent a customer used, broken and unmarked jewelry? Macys jewelry department is struggling. Step it up again Macys! Put the customer satisfaction as a priority again including sending jewelry boxes like you use to and not cheap recycled paper.
Helpful?
Katen
3 months ago from Fl
Quality
Much smaller then it shows upper so delicate when I open it broke I had to return not worth even sale price
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Zohra
7 months ago from California
Amazing
Beautiful Emerald Earring – Great Quality! I bought this emerald earring from Macy’s, and I absolutely love it. It’s very beautiful and elegant. The quality is excellent, and the design is truly amazing. It looks so good when worn and adds a perfect touch of style to any outfit. Everything about it is just right—beautiful craftsmanship, great shine, and a lovely overall look. I’m really happy with this purchase!
Recommends this product
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Jeff Spires
12 months ago from Ohio
Broke bad quality
In the past if you bought from Macys you got quality but she only put the earrings in twice and they broke
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keetie
1 year agovery fragile
I loved these earrings. I received them as a gift from my husband. I was sad when I couldn’t even get them off the card without damaging them. They are way too fragile, even with 10k gold. Too bad I had to return them.
Helpful?
Response from Macy's
Jewelryteam1 year ago
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Macy's customer
1 year agoI received the wrong item with same UPC # .
I never got my emerald earrings 😞
Helpful?
Response from Macy's
Jewelryteam1 year ago
Dear Valued Customer, Thank you for your interest in the Emerald Diamond Earrings . We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Anonymous
2 years ago from California
Throw away your money it’s the same
This item fell off within the first week, doesn’t have a good clasp, not worth your money
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On average, customers rate the Runs small/runs large of this item as Runs small.
Runs small/runs large
Illusion
Not anywhere near the picture shown on line
On average, customers rate the Runs small/runs large of this item as Runs small.
Runs small/runs large