FAQ 221 Silicone LED + Near-Infrared Hand Mask
Product details
Web ID: 22072372Absolutely recommendable
Amazing. I can see a difference even after a few days. I use face, neck, and no hands at once to save time and I’m convinced by all of them absolutely I must have
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for your fantastic feedback! We’re thrilled to hear you’re seeing a difference after just a few days and that you enjoy using the FAQ™ 221 on your face, neck, and hands all at once to save time. It’s wonderful to know it’s become an absolute must-have for you! Thanks for choosing FOREO! Warm regards,
Perfect
I can't believe how effective this hand mask is, not only my skin is rejuvenated but my dark spots are a lot less visible. This was the best purchase ever
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for your amazing feedback! We’re thrilled to hear that the FAQ™ 221 Anti-aging LED Hand Mask has been so effective for you—rejuvenated skin and reduced dark spots sound fantastic. It’s wonderful to know it’s your best purchase ever! Thanks for choosing FOREO! Warm regards,
excellent
this mask fits great on hand, that's really good because it can cover problematic areas well. I love that it's easy to use and also it really helped to reduce age signs on my hands, sunspots in the first place but also some wrinkles. Have to recommend it because it works good.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that the FAQ™ 221 Anti-aging LED Hand Mask fits perfectly and effectively targets those problematic areas. It’s fantastic that you’ve already noticed improvements in age signs, sunspots, and wrinkles. Your recommendation means a lot to us, and we’re thrilled the mask is working so well for you! Warm regards,
Long time love it!
I use for atleast 1 hrs a day, and I just purchased my 211 faq device! It makes me so happy 😊
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi! Thank you so much for sharing your excitement — we love hearing that you're enjoying your FAQ™ 221 LED Hand Mask! Using it daily for an hour shows your dedication to self-care, and pairing it with your new FAQ™ 211 device sounds like the perfect combo for radiant results. If you ever need tips or have any questions about maximizing your routine, we're here to help. Enjoy every moment of your skincare journey!
Some improvements needed
A nice product but two complaints: you need to pay too much just to unlock some treatment (I’m not interested in a warranty)and if you have multiple devices, you can only use the app for one device at a time.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi, Thank you for sharing your thoughts on the FAQ™ 221 Anti-aging LED Hand Mask. We're glad to hear that you like the product! We understand your concerns regarding the extra cost to unlock treatments and the limitation with the app when using multiple devices. We truly appreciate your feedback and will pass it along to our team for review. If you have any further questions or need assistance, feel free to reach out! Best regards,
help
I just received the 9 of January my FAQ221 the light is blue why not red ? There was no user guide inside the box Some help please
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for your review! The FAQ™ 221 features multiple LED light settings, including blue and red. By default, it may start with blue light, which targets calming the skin. To switch to red light for anti-aging benefits, simply press the button to cycle through the options. We’re sorry that the user guide was missing from your box. You can easily find the full manual on our website under the "Support" section for guidance on using the device. If you have any further questions, feel free to reach out—we’re here to help! Kind regards,
Subscription required to access some features
I bought this only recently so cannot comment on the long-term effects / benefits of the treatments, although I found that there is slight improvement in appearance after a couple of uses. I think the design could be a lot better, the chain used to secure to the hand is flawed as it has round balls at the end to secure to the device. These constantly detach – I can only assume that this was not product tested prior to releasing the product. If it was a bar, similar to a paper tie then this would be resolved. The main issue is that in order to get the most from the device, you need to pay a subscription. Currently there are 3 treatments on the app, however 1 isnt available unless you subscribe. I find it very insulting that you pay a lot of money for a product which you can only fully get the benefits from if you pay an additional subscription. This would have put me off buying the product had I known this prior to purchase.
Customer review from foreo.com
Response from foreo.com
Hi there! 😊 Thank you for sharing your experience with the FAQ™ 221 Anti-aging LED Hand Mask. We truly appreciate your honest feedback. We’re glad to hear you’ve noticed some improvement in your skin’s appearance after a few uses, but we’re sorry to hear about the issues with the design of the securing chain. We’ll be sure to pass along your comments to our product development team to explore potential improvements for future versions. We completely understand your concerns about the subscription. While certain premium treatments are available through the app with a subscription, we’re constantly striving to offer valuable features without requiring additional fees. Your feedback on this is important to us, and we will share it to ensure that we are considering our customers’ experiences when developing future offerings. If you need any assistance or have further questions, please feel free to reach out. We’re here to support you and want to make sure you enjoy the full benefits of your product! Best wishes,
Wrist strap useless, solve that pls
I'm not sure whether it's made a difference after using it for some months however I'm continually trying to pop the strap bobbles back in as they continuously pop right out, it's infuriating. The bobbles need to be much bigger if they're to stay in the holes
Customer review from foreo.com
Response from foreo.com
Hi there! 😊 Thank you for sharing your experience with the FAQ™ 221 Anti-aging LED Hand Mask. We’re sorry to hear about the issue with the strap bobbles not staying in place—it’s certainly frustrating when that happens. Your feedback is very helpful, and we’ll make sure to pass it along to our team for further improvement. If you ever need assistance or have any other questions, please feel free to reach out. We're here to help! 💕 Wishing you continued progress on your skincare journey! ✨