FOREOISSA 2
Product details
Web ID: 6059584
Disappointed
This is my third ISSA2 toothbrush. I keep experiencing the same issue with it failing to charge. For the cost of this toothbrush, I find it unacceptable. Very disappointed.
Customer review from foreo.com
Response from foreo.com
Hello! Thank you for sharing! Kindly note that these situations are out-of-the-ordinary occurrences. We care about your opinion - therefore, please reach out to us at https://www.foreo.com/support/contact so we can make this right for you and further address the issue. Have a great day!
Love!
Other than a delay in shipping, super happy with this product. I researched for many months and poured over the details of many brands, looking for a good balance of oral hygiene and reduced impact on the environment. The product makes brushing more enjoyable and rewarding, and I look forward to using it every time.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi there! Thank you for the lovely review! It makes us so happy to hear our ISSA™ is your go-to toothbrush :) We appreciate it and wish you a great day! Best wishes
So convenient
Following a recommendation from a family member I purchased this toothbrush. Held back initially due to the cost but it was my birthday so decided to treat myself and now absolutely love it ! Cleans well and so convenient with the long charge .
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi dear :) This is what we call a refreshing review! Thank you for genuinely enjoying our ISSA™ 2 toothbrush. Our oral care professionals truly work hard on introducing the best and we are glad you noticed it. We wish you a wonderful day!
Very disapointed
Not the teeth but the caress The brush is back, too wide and not flexible enough, don’t go anywhere… Feeling of badly brushed teeth I didn’t use is after a few days ! So expensive for no efficiency, i really regret this purchase
Customer review from foreo.com
Response from foreo.com
Dear customer, We appreciate your honest feedback. We are sorry that you are not satisfied with the quality and features of your ISSA™ 2. Everyone is different and while some of our customers claim their teeth have never been cleaner, your experience has been different. This saddens us because we want you to enjoy cleaning with your ISSA™. Your toothbrush is specially designed to be extra gentle on your gums, but it's powerful and cleans your teeth. Hybrid bristles channel 11000 high-intensity pulsations per minute to create micro-loops that effectively and gently clean your teeth and gums. When using the Hybrid brush head (which has both silicone disposal! Have a nice day!
Stopped holding a charge almost immediately
I bought these toothbrushes for my partner and I. We found the brush heads to be much larger than expected, which made it difficult to clean our back molars. We eventually got used to this, though it still seems like a design flaw. Then, after less than two months the handles stopped holding a charge. First one, then the other. Now we have these weird toothbrushes which are ineffective without the sonic charge. Have gone back to a traditional toothbrush. Very disappointed in this experience.
Customer review from foreo.com
Response from foreo.com
Hi there! Thank you for sharing your honest opinion! It saddens us to hear about the issues with your ISSA™ 2. Please note these are out-of-the-ordinary occurrences and that we would be more than happy to fix this for you! In addition, kindly note your toothbrushes are completely customizable. So, it might happen that different brush heads from our range would suit you better :) Please contact us through the following link: https://www.foreo.com/support/contact Our agents will get back to you shortly on how to replace the devices and find a brush head that would work better! Best wishes
Bulky
I got His & His for me (female) and my husband. To me, it's bulky and stiff. I wish the brush head was a little narrow, smaller and easy to move around.
Customer review from foreo.com
Response from foreo.com
Dear customer, We appreciate your honest feedback. We're sad to hear you are not pleased with the quality and the features of your ISSA™ 2 toothbrush. Everyone is different and, while some of our customers claim they have never felt their teeth were cleaner, you have had a different experience. Makes us sad, as we want you to enjoy brushing with your ISSA™. Furthermore, your ISSA™ is completely customizable so you might find other replacement brush heads as a better option for you :) We truly grow from all sorts of feedback, which is why we don't discourage people from sharing their thoughts with us, even when they mention negative experiences. If you have any questions or concerns, kindly contact our Customer Service, we are always here to help! Have a nice day!
Very good
I’m so happy for my purchase. The toothbrush is very good
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, hello! Thank you so much for sharing and being a part of the FOREO family! Keep flashing your pearly whites with your ISSA™ 2 and take care <3
Very easy to use, convenient
My teeth are sparkling Clean. The charge stays year long . I love this toothbrush and have sent gifts to other family members. And they have loved it too .
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi dear, thank you for this lovely review! We're so happy to hear that you and your family love our ISSA™ 2 toothbrushes! Keep on brushing and flashing those pearly whites :D Best wishes,