Men's Gen 6 Smoke Bracelet Smartwatch 44mm
Product details
Web ID: 13198061Disappointing
So very disappointed.. Got this as a Christmas gift for my husband, and it cannot connect to his android smartphone. Tried all recommended troubleshooting guides and you tube videos to no avail. Cannot be returned as the return window was very small. So very disappointed to have paid for a product that can't be exchanged or returned. Macys you should look into this.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Fossil Men's Gen 6 Bracelet Smartwatch. We understand your watch needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
4 stars because we had to exchange the watch the 1st one malfunction by getting extremely hot on my husband wrist. He loves it. We will see in the next 45 days who we'll it truly is.