Poorly made, easily damaged
Wish I could give it 0. It came damaged, there were fog-like marks underneath the whatever the material was that the "glass" is made of. Same foggy scuff marks on the outside. I tried to remove with various products to no avail. When I went to scrape it off with my fingernail, I did permanent damage to the material. After that, I experimented, and with my short dull nail pressing into the glass I left visible, actual, permanent marks/dents/defects. The watch itself is cute. I used.to buy fossil around 20 years ago, but I guess the quality has gone way way down. I was so disappointed by this brand and the materials. The cover that goes over the face being so easily damaged was the seeling point of me never buying Fossil products ever again.
Customer review from Fossil
Response from Fossil
Hello! Thank you for your recent review on Fossil.com. We're truly sorry to hear about your experience with our product. This is definitely not the level of quality we strive for. We appreciate your feedback, and it will be shared with our product development team for improvements. Your are a value customer to us, and we want to keep you another 20 years. We wanted to provide you with a simple method to initiate your replacement order via our web site. To get started click the link below: https://services-us.fossilgroup.com/pages/services, then, simply follow the provided instructions. Should you have additional comments or concerns, please do not hesitate to contact us at social@fossil.com.
Beautiful yet still flawed
I really love this watch. It looks just as great in person. Only flaw is that the dialer came off. Not sure when since I've only worn it a few times.
Returned
Rarely return items but this one had to go back. The strap was not wide enough for the large face of the watch. It did not look right & did not stay on wrist unless super tight.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Perfect
Beautiful, classic, not too big- lovely little watch!
Recommends this product