SpeedWave 1.6 CuFt "3-in 1" Combo - Air Fry, Convection, Microwave Oven
Product details
Web ID: 10512601turntable broke shattered after a couple uses
A turntable that doesnt break after a couple of uses
Response from Macy's
We value you as a customer and we're sorry to hear that you are experiencing this issue. All our products are sold with the industry standard one-year manufacturer warranty which covers repair, replacement (depending on availability), or refund. For support with obtaining a resolution, please contact our warranty service team at 1-800-562-0738 or via email at service.warranty@galanz.com to generate a reference number for your claim. Galanz Customer Service Team
Electrical problems!!
I would give this zero stars if I could! I've owned this for only a year and a half and the electrical plug is loose and it keeps shorting out! The thing never gets moved, so there should be no reason for the plug to just come loose! I hope I can figure out how to get it fixed!
Response from Macy's
For support with obtaining a resolution, please contact our customer service team at 1-800-562-0738 or via email at customerservice@galanzamericas.com to generate a reference number for your claim.
OK Convenction Oven
The Galanz SpeedWave – the 3-in-1 countertop oven offers 1.6 Cu. Ft. of cooking space. It also has a 1100W Inverter and a Humidity Sensor. The large size of the oven space provides ample room to cook large family meals. I like that this kitchen appliance offers the options of air frying, convection oven, and microwave. The 3 cooking options allow for a variety of ways to cook meals. But I was not particularly happy with the sensor cooking as I felt it either does not heat up the food enough or makes the food too hot. I also did not care for some of the time-setting options. I felt I had to continually monitor the dial and reset it repeatedly in order for the food to cook. While it is said to be a countertop appliance, I found that the back of the unit is rather large and takes up a lot of kitchen counter space. Overall though I would say if you are looking for a versatile kitchen appliance to cook meals and not heat up your kitchen this oven might be right for you.
Customer review from galanz.com
beware! Rating based on promotional reviews only
all the reviews are promotional reviews... that's can't be trusted... they have a motive to rate the product as good.. No reviews from consumers that purchased without influence..
Response from Macy's
We would like to apologize for your negative experience with our company. To be assisted with your unit please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com
Awesome Upgrade
This product will help clear your counter and help remove other appliances. This is a microwave, air fryer & convection oven all in one! I have a small kitchen with not much room so this helped tremendously save space. Its a neat appliance. You can basically cook almost anything in this! It took a bit to get used to, im not use to fancy appliances but after a bit of getting use to it, I've got it figured out, mostly. I've tried all 3 functions and all have worked well. It is a large appliance but you saved space by taking other appliances away. Another thing, it's quiet heavy. I did have to receive help putting it on my counter. But I am older so that played a roll. I really like it and good quality too!
Recommends this product
Customer review from galanz.com
The Perfect Oven!
I love using this all-in-one appliance as it saves space and time in the kitchen. Although it is quite a large and heavy oven, i have plenty of counter space for it. It is very powerful and easy to use. I don't normally use microwaves, but I love the microwave + convection function. Cooks food perfectly!
Recommends this product
Customer review from galanz.com
Multifunctional appliance
I really like this appliance. It is a pretty big unit but you can do so much with it that I don't mind. I have used it to reheat food, cook pizzas, a whole chicken and used the air fryer to make French fries and chicken wings. The air fryer takes longer than I expected but I have not been disappointed with the quality of the food. The sensor cook feature uses a humidity sensor to make sure the food is cooked perfectly. Another cool feature is that when you use the sensor reheat it automatically stopped when the food is hot and ready. Overall I am happy with this appliance and all of the features it has.
Recommends this product
Customer review from galanz.com
My bestie!
I couldn’t be more pleased with this oven/microwave/air fryer! I am so gratefull for this rare gem! it is a larger appliance but at the end of the day, I gained more counter space in my kitchen as I got rid of my old microwave and an air fryer. It works quietly, microwave heats food evenly and fast. I've made steak, chicken nuggets and wings so far and they all turned out to be delicious! There’s plenty of room inside to cook at least for a family of four (like mine). Just look at its faboulous design (sleek and modern). This is a true asset to my kitchen!
Recommends this product
Customer review from galanz.com