Gia XP Luxe 3-Wheel Travel System
Product details
Web ID: 16574654Ok, but some issues
Loved that this was a package. Initially love it. Easy to use. However, after 5 months of use it’s less than spectacular. While the cover on the car seat is washable , which is great, it is super irritating that the cover keeps coming off ( think like a too small fitted sheet on a bed). When I try to tuck it back on/in, can’t. And when I put my son in the seat, the cover comes off more so that the styrofoam is exposed. In addition, the canopy ALWAYS comes out of the holder and doesn’t work as it should. Super irritating. The stroller is nice ; love the three wheel design and its suspension but not a huge fan in how it folds. You pull on a loops by the buckle but then you better watch out and better have good arm strength to pull up as well so you don’t scrape the handle when folding. The same goes not unfold. Not the ‘easier’ or smoothest. The combo does its job but would have there are some serious flaws w design/use ability.
Customer review from doreljuvenile-maxicosi
Great Stroller, Unsafe Car Seat
The stroller is great, smooth and easy to fold. But the car seat is poorly made. The latch that releases it from the base broke after a few uses, and I couldn’t get my baby out of the car. On top of that, the foam inside the seat started separating. That’s not safe, and definitely not the quality I expected
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your review! We're sorry to hear about the abundance of issues you've experienced with your car seat, especially after a short tenure. We pride ourselves on sustainability and longevity, so needless to say we're disheartened that your car seat fell significantly short of this. Please contact our Consumer Care team at 800-544-1108 and we'll address these issues accordingly.
No car seat instructions??
There are no instructions for the newborn car seat inserts. Do we remove them? If so when?? This is a huge safety concern. Also, the stroller feels very cheap. The handle bar is bent and it’s a very bumpy ride for baby. I would not recommend this stroller.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your detailed review! We would like to express our sincerest apologies for the abundance of issues you've encountered with your travel system. Please contact our Consumer Care Team at 800-544-1108 and we'll address the matter accordingly.
For the most part we dig it! For the price.
Only reason I have a 3/5 is because the latch broke after folding it maybe two or three times. The latch itself is plastic and very fragile so you have to keep an eye on it when you fold the stroller so it doesn't accidentally bend inwards. A very poor design there. Other than that, it's been great! It took our little one about 6 weeks to get used to car seats/stroller, but now she loves napping in it a little too much and seems generally very comfortable.
Recommends this product
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your fair and objective review! We love the fact that it's comfy and cozy for your little one. However, we are disheartened to hear the latch broke, especially after a short tenure. Please contact our Consumer Care team at 800-544-1108 and we'll address this issue accordingly.
Harness not secured for Maxi Cosi Gia model
Gia Model stroller not safe. I have had several stroller over the years with my children but now as a grandmother, I have to say this stroller stresses me out. There is no safety clasp on the harness to secure the child in the stroller. The toddlers can easily get out from the straps and lean all the way towards the front which can cause the child to tip the stroller and fall on their face/head. I called to ask about ordering something to secure the harness but there is nothing available or any remedy suggested. I would NOT recommend this stroller to anyone who cares about their child's safety.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thanks for your candid review! We would like to express our sincerest apologies for the stroller's inability to secure the child. We are empathetic towards your sentiments, and we would love an opportunity to make right. Please contact our Consumer Care Team at 800-544-1108 and we'll address these issues with the appropriate care they deserve.
Smooth ride
This is the best stroller I've ever used. The wheels move so smoothly with no issues at all. It's a comfortable ride for the baby without a bump if there's a tiny pebble in the road. It's very easy to fold and unfold. I like that the material is washable for when that is needed. The stroller has many storage compartments to hold my phone and wallet. The car seat is nice and the baby looks snug in it. It's easy to carry.
Customer review from doreljuvenile-maxicosi
Stroller partially collapses every couple hundred feet…:
The first time out with this stroller walking about a mile in the left side of the stroller made a snap noise and it folded like when you collapse it. I wasn't putting any weight on it, it just went over a slight bump when it did that and now it never stays fully in place. It partially collapsed every hundred feet or so…
Customer review from doreljuvenile.com
LOVE;
This car seat and stroller combo has definitely been a winner for us. The car seat is very comfortable for baby and keeps her safe and secure while in it. It clicks in very easily into both the base and the stroller. The canopy on it is a great size and easily blocks unwanted sunlight. The stroller pushes very easily and is fairly light compared to other strollers I've tried in the past. Only thing i wish was different is that i would be nice if the child could lay flat in the stroller seat.
Customer review from doreljuvenile-maxicosi