2-Pc. Set Cubic Zirconia Tennis Bracelet & Stud Earrings in Sterling Silver, Created for Macy's
Product Details
Web ID: 12519658no good
Broke first time I wore it . It’s not worth it. Can’t even get it fixed .
Cheap bracelet
The bracelet broke the 1st time I used it. I tried getting fixed, but lost the rhinestone in the first hour of the wearing bracelet. I was left with the earrings only.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the jewelry set broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Do not buy
gave it as a Christmas gift and just learned bracelet broke the first time it was worn.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Giani Bernini 2-Pc. Set Cubic Zirconia Tennis Bracelet & Stud Earrings. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Do Not Buy
The bracelet broke after being worn for 1 hour. The diamonds also fell out. Why would Macys sell this type of low quality merchandise
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your jewelry broke on your first wear and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Broke right after
Horrible product. want to return it
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
waste of money
Bracelet broke the first week worn
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your bracelet broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
broke first time wearing
this was not a good buy. poor workmanship. I cannot recommend this product
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your Giani Bernini Earrings broke on your first wear and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Very Chic
Bought it on sale! Worth it!
Recommends this product