Crystal Birth Month "Mom" Pendant Necklace in Sterling Silver, 16" + 2" extender, Created for Macy's
Product Details
Web ID: 10519541Nice necklace
My daughter had her first baby in November. I bought this necklace for her.
Recommends this product
Made cheap!
This necklace broke taking it out of the package it came in. I do NOT RECOMMEND THIS. Cheap "chain"!!
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Giani Bernini Swarovski Crystal Birth Month Mom Pendant Necklace. We understand your item arrived broken and you are not satisfied with your selection. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229) and we will work with you to return this item, or you can visit your local Macy's to exchange it for a new one. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Incorrect Advertising
On the website it is advertised as Swarovski Chrystal, however, it's Cubic Zirconia.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Giani Bernini Swarovski Crystal Mom Pendant. This item does have a Swarovski Cubic Zirconia Crystal in the center of the pendant. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service