Cubic Zirconia "Mom" Heart Pendant Necklace in 18k Gold-Plated Sterling Silver, 16" + 2" extender, Created for Macy's
Product details
Web ID: 10519625Mother’s Day Necklace
I’m six and my grandma helped me pick this out for my mommy for Mother’s Day. I wish I could read the “mom” better because I can’t read it and that was the most important part of the necklace.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Too thin and easy breakable
Is beautiful but too thin and easy breakable. The first time my mom wear it broke. It was a Christmas gift 🥹
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your necklace broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service