3-Pc. Heated Razor Starter Set
Product details
Web ID: 11836074I’ve been using the edge extra moisturizing for years and all of a sudden you changed how you get to cap you open the cap and you can’t press the button down cause it’s got a clip in there and I can’t get that out every time I try to cut that out the other camp comes off and then I can no longer use it so I throw it away. I’ve done that three or four times. This is the last time. I don’t know what you did in the past they just when you pushed it. It popped and now it’s too big so you just lost a customer.
Customer review from gillette.com
Response from gillette.com
Thank you for taking the time to share your feedback on your experience with Edge Extra Moisturizing. We’re truly sorry to hear about your experience and understand your disappointment, especially after having had a positive experience with us in the past. Please note that this product has been discontinued; however, we do have other options available. If you need further assistance or information, please know that we are here to help you at 1-(800) 445-5388.
A fast-foaming, comfortable shave gel that perform
The GilletteLabs Rapid Foaming Shave Gel performs really well. It builds a rich foam quickly, offers great comfort during shaving, and rinses off clean without leaving residue. The durability of the product is solid too—only a small amount is needed for each shave, so the can lasts longer than expected.
Customer review from influenster.com
Razors keeping Dying.
I truly love this razor. But my wife has bout me 2 over past 5 years and I’m currently without again. One was the pricier Bugatti Blue model and they keep dying. The last one is less than a year old and we called to warranty this product. We paid to send the old razor in a month ago. Still no razor. I’m frustrated and disappointed. Not worth the money at this point. But I’ve got an inventory of blades that uniquely work for this razor. Want to buy some blades, anybody?
Customer review from taos.com
Great gel
Good shaving gel that does the job well. It lathers nicely, goes on smooth, and helps the razor glide without irritation. The scent is fine, though a bit strong for my taste. Overall, solid choice for a clean shave.
Customer review from influenster.com
Lubricant strip causes gelatinous gunk
These are the worst Gillette razor cartridges I have ever used. The blades are sharp and cut cleanly. However, the glide strip that dispenses lubricant is HORRIBLE!!! I don't know how they reformulated the lubricant in these things, but it remains on your face and cause threads of gunk to string from your face as you pull the blade away. This stuff gets everywhere. And, it's very difficult to remove from your skin, even with soap and water. It's awful.
Customer review from gillette.com
Response from gillette.com
Theo, thank you for sharing your feedback about the Heated Razor Starter Kit by GilletteLabs. We’re truly sorry to hear that your experience with the glide strip has not met your expectations. We understand how frustrating it can be when a product doesn’t perform as intended, especially when it impacts your grooming routine. Your comments are valuable, and we will be sure to share them with our team for further evaluation. In the meantime, if you have any questions or need assistance, please don’t hesitate to reach out to us at (800) 445-5388. We’re here to help and want to ensure you have a better experience moving forward. Thank you for your understanding!
Faulty dispensing
Product is good when it dispenses but I've now had 3/4 faulty bottles that won't dispense properly. The latest container only worked for 2 shaves and at least 80% of the contents wasted. A previous container become faulty and started leaking gel/foam through the cracks in the lid and not through the proper hole. Avoid this product at all costs and look for an alternative even if you like the GilletteLabs blades.
Customer review from gillette.com
Response from gillette.com
Thank you for taking the time to share your experience with our product. We’re truly sorry to hear about the issues you’ve encountered with dispensing and the inconvenience it has caused during your shaves. That’s not the experience we want for our consumers. Your feedback is invaluable, and we will definitely share your comments with our Quality Assurance Team to help us improve. We strive to ensure that every bottle meets our high standards, and it's concerning to hear that you’ve faced repeated problems. If you haven’t done so already, we recommend discontinuing use of the faulty products and keeping them in case we need to investigate further. Please reach out to us at (800) 445-5388, as we’d like to learn more about your experience and help make this right. Thank you for your understanding, and we hope to restore your confidence in our products.
Product quit working
I bought this heated razor about six months ago. It quit accepting a charge last week. I don’t really think it’s even worth the hassle to return it. The heat was nice, but the shave quality was average, at best. I am losing faith in huge companies to make a reliable product.
Customer review from taos.com
Response from taos.com
Hi Laker, I’m truly sorry to hear about your experience with the Heated Razor. It’s frustrating when a product doesn’t meet expectations, especially after only six months. Your comfort and satisfaction are important to us, and we want to make this right. If you're open to it, please give us a call at 1-800-GILLETTE. Our team is here to explore warranty options and help you find a solution that works for you. We appreciate your feedback and hope to regain your trust in our products. Thank you for reaching out, and we look forward to assisting you!
Classic
A classic for a reason. Thick, smooth lather that helps the razor glide easily. It doesn’t dry out my skin or leave residue. No fancy scent or gimmicks, just clean, close shaves every time. Perfect if you like a no-nonsense grooming routine.
Customer review from influenster.com