Product details
Web ID: 11836074Fun and functional
While am not sure I would purchase the GilletteLabs 3-Pc. Heated Razor Starter Set.at its's MSRM, Macys offered a great sale for the product. It works just like its sister the Gilllette Labs exfoliation shaver. The heat adds a fun, factual element to the product.
I’ve been using the edge extra moisturizing for years and all of a sudden you changed how you get to cap you open the cap and you can’t press the button down cause it’s got a clip in there and I can’t get that out every time I try to cut that out the other camp comes off and then I can no longer use it so I throw it away. I’ve done that three or four times. This is the last time. I don’t know what you did in the past they just when you pushed it. It popped and now it’s too big so you just lost a customer.
Customer review from gillette.com
Response from gillette.com
Thank you for taking the time to share your feedback on your experience with Edge Extra Moisturizing. We’re truly sorry to hear about your experience and understand your disappointment, especially after having had a positive experience with us in the past. Please note that this product has been discontinued; however, we do have other options available. If you need further assistance or information, please know that we are here to help you at 1-(800) 445-5388.
A fast-foaming, comfortable shave gel that perform
The GilletteLabs Rapid Foaming Shave Gel performs really well. It builds a rich foam quickly, offers great comfort during shaving, and rinses off clean without leaving residue. The durability of the product is solid too—only a small amount is needed for each shave, so the can lasts longer than expected.
Customer review from influenster.com
Razors keeping Dying.
I truly love this razor. But my wife has bout me 2 over past 5 years and I’m currently without again. One was the pricier Bugatti Blue model and they keep dying. The last one is less than a year old and we called to warranty this product. We paid to send the old razor in a month ago. Still no razor. I’m frustrated and disappointed. Not worth the money at this point. But I’ve got an inventory of blades that uniquely work for this razor. Want to buy some blades, anybody?
Customer review from taos.com
Great gel
Good shaving gel that does the job well. It lathers nicely, goes on smooth, and helps the razor glide without irritation. The scent is fine, though a bit strong for my taste. Overall, solid choice for a clean shave.
Customer review from influenster.com
Lubricant strip causes gelatinous gunk
These are the worst Gillette razor cartridges I have ever used. The blades are sharp and cut cleanly. However, the glide strip that dispenses lubricant is HORRIBLE!!! I don't know how they reformulated the lubricant in these things, but it remains on your face and cause threads of gunk to string from your face as you pull the blade away. This stuff gets everywhere. And, it's very difficult to remove from your skin, even with soap and water. It's awful.
Customer review from gillette.com
Response from gillette.com
Theo, thank you for sharing your feedback about the Heated Razor Starter Kit by GilletteLabs. We’re truly sorry to hear that your experience with the glide strip has not met your expectations. We understand how frustrating it can be when a product doesn’t perform as intended, especially when it impacts your grooming routine. Your comments are valuable, and we will be sure to share them with our team for further evaluation. In the meantime, if you have any questions or need assistance, please don’t hesitate to reach out to us at (800) 445-5388. We’re here to help and want to ensure you have a better experience moving forward. Thank you for your understanding!
Faulty dispensing
Product is good when it dispenses but I've now had 3/4 faulty bottles that won't dispense properly. The latest container only worked for 2 shaves and at least 80% of the contents wasted. A previous container become faulty and started leaking gel/foam through the cracks in the lid and not through the proper hole. Avoid this product at all costs and look for an alternative even if you like the GilletteLabs blades.
Customer review from gillette.com
Response from gillette.com
Thank you for taking the time to share your experience with our product. We’re truly sorry to hear about the issues you’ve encountered with dispensing and the inconvenience it has caused during your shaves. That’s not the experience we want for our consumers. Your feedback is invaluable, and we will definitely share your comments with our Quality Assurance Team to help us improve. We strive to ensure that every bottle meets our high standards, and it's concerning to hear that you’ve faced repeated problems. If you haven’t done so already, we recommend discontinuing use of the faulty products and keeping them in case we need to investigate further. Please reach out to us at (800) 445-5388, as we’d like to learn more about your experience and help make this right. Thank you for your understanding, and we hope to restore your confidence in our products.
stop making me write so much
this is an acursed demonic item which will never end despite you needing multiple handfuls of it for one armpit which will leave behind hundreds of uncut and half cut hairs and fourteen cuts no matter what razor or temperature or circumstance you're in dont buy it
Customer review from gillette.com
Response from gillette.com
Thank you for sharing your experience with the GilletteLabs Heated Razor. We’re truly sorry to hear that you had such a frustrating experience. It’s important to us that our products meet your expectations, and we appreciate your candid feedback regarding the performance and your discomfort. If you have any further concerns or would like assistance, please feel free to reach out to the Gillette customer service team at 1-800-493-2212. We’re here to help and would love the opportunity to address your concerns. Thank you again for your feedback!