SearSmart™ Ceramic Nonstick 10-Pc. Cookware Set
Product details
Web ID: 11239035Don’t Do It
I’m so disappointed by the quality of these pans. From the first time we’ve used them, things have been sticking to them (with adequate oil being used). They are scratched and already need to be replaced.
Response from Customer Service
Please contact customercare.us@greenpan.com for warranty assistance. They are happy to help!
I definitely won't recommend this set or this brand ever. Expensive and very disappointing. Reading comments now for the part where it mentions sticking and burning. I never had to deal with it with other brands. The shape and quality are very unimpressive.
Response from Customer Service
I am very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring it to a near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a Mr. Clean Magic Eraser on the warm surface, this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Disappointed
I bought these at the end of 2020 and I've been disappointed and frustrated with the "non-stick" quality. I have watched the video and followed the instructions prior to us but my scrambled eggs stick EVERY time as do some other simple things. It is a struggle to clean even have had to soak the pan and use a pampered chef rubber scrapper. Unfortunately, I am looking for another set to replace this one and wish I would have returned it because it has been frustrating to cook some things with this set. Maybe I got a bad set? I wouldn't recommend this set especially at this price.
Response from Customer Service
I am very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring it to a near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a Mr. Clean Magic Eraser on the warm surface, this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Finally some pans I love
So far I love these pans. Easy clean and nothing sticks to it.
Recommends this product
Customer review from greenpan.us
Love these pans!
These are amazing and I LOVE them! They heat up fast and I absolutley love how sturdy they are. I also appreciate that they are a healthy option for my family. You won't be disappointed in these!
Yes! Buy it now!
Should have brought this set years ago! Even cooking, easy clean up!
Recommends this product
Customer review from greenpan.us
Very Satisified!
I purchased a full set of SearSmart cookware and have been using it all now for about 2 weeks. I am very happy with the performance of the cookware, particularly the ability to get a good sear on items without having to use oil. The non-stick surface is great!
Recommends this product
Customer review from greenpan.us
Super Happy
Great product design. Light weight feel great. I was amazing how easy cleanup is on the pans. Really a nice addition for our new house.
Recommends this product
Customer review from greenpan.us