Rice/Hot Cereal Cooker - 37548
Product details
Web ID: 110275455 months ago
from Newtow Ct
Inside pot
This is my second time to buy the same rice cooker. The inside pot starts to scratch so I buy a whole new one because the inside pot is not easy to find
Recommends this product
2 years ago
Great Value
I'm just beginning to learn to use the Rice Cooker but so far, so good!
Customer review from hamiltonbeach.com
2 years ago
Great Product
This is exactly what I have been looking/waiting for although I just got it so have not tested it yet. Glad I purchased it though since my other Professional Series has finally started sticking rice on the bottom of the pan and teflon chipping off. I was surprised however that when reviewing the warranty information, I found out that the period is 5 years in Canada and only 1 year in the US. Most products that I have purchased in the US usually come with at least a 3 year warranty. Very disappointed.
Customer review from hamiltonbeach.com
3 years ago
Disappointing
I’ve used this cooker 2x since it arrived and am sad to say I’m disappointed. I made long grain white rice following the proportions of rice to water in the package directions. When I selected the fast rice setting, the setting showed 35 minutes, which I knew was going to be too long. I let it run at the pre-programmed time, and ended up with mushy rice, except for the crunchy layer at the bottom of the pan. Unfortunately, when I tried making rice the second time, I’ll try to avoid the mush by checking the race early it was done perfectly at just over 20 minutes. When I opened the cover fully to take some rice out of the pot, the little condensation cup, whatever it’s called, on the outside of the pot simply fell off and dropped the water it contained all over the place. The best thing about this cooker, unfortunately, is the non-stick pot insert that also fits in my old cooker, the pot of which is no longer non-stick.
3 years ago
Excellent, affordable, and reliable rice cooker!
I love that this cooker has different settings and cooks our rice perfectly each time. Also, the cooker was very affordable. I would buy this cooker again if this one failed!
5 years ago
Cheap quality! Waste of money !
It’s stop working and no longer work at all. Within 2 months rice cooker died. What a waste of money.
Response from HamiltonBeachTeam
HamiltonBeachTeam5 years ago
Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach Rice and Hot Cereal Cooker is no longer performing to your expectations, in such a short amount of time. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance and also further address your concerns. Please feel free to email our customer service department. We look forward to hearing from you.
6 years ago
from NJ
Lots of potential
Haven't had this very long so haven't tried different recipes I would like to. I tried rice (I use basmati rice) and it turned out OK same as stove top. On the plus side I didn't have to worry about it cooking too long like on the stove if I didn't hear timer and didn't get the burner shut off as the rice cooker will switch to "warm". I only cooked one Rice Measuring Cup for two people. Oatmeal came out fine - I like it better then on the stove or the microwave. I won't be putting the "cooking pot" in the dishwasher - it looks like it is aluminum and aluminum changes color - oxidizes with dishwasher detergent (oxidation can be removed using "Brillo" pads but that's a hassle). This is a handicap for easy cleaning when you have to do a part by hand. The pictured care and cleaning directions are awful - no 2 shows pulling the condenser collector but I can not get it to come off. Finally went to other reviews and someone mentioned the hing so I looked on the back and there it was! Doesn't look anything like the picture in the manual. It is not easy to take off - poor design. Plus others have reviewed it has broken and there is no replacement part (!!) for it. Seems to me Hamilton beach should have replacement for a part that breaks with normal use. It was shipped to me in the rice cooker box - no outer cardboard box. The Styrofoam was broken so I was worried it would not work. Fortunately there were no dings to the unit. All said I am looking forward to trying other foods in the rice cooker. Especially steamed foods. I can think of quite a few I want to do - spinach, shrimp etc.
Recommends this product
Customer review from hamiltonbeach.com
6 years ago
from Detroit, MI
Healthy Eating for family on the go!
This has helped us get to eating healthy! I throw in the rice, you can use Broth instead of water giving a great flavor for a change. Steaming vegetables taste so much better then boiled! Bar-B-Q your meat and you got a meal. And since their is only 3 of us, we have enough for lunch the next day. And clean up is fast and easy!
Recommends this product
Customer review from hamiltonbeach.com