Heart Bar Pendant Necklace in 10k Gold
Product details
Web ID: 5056041Gorgeous but Frail
I loved this necklace. I'm not someone who generally likes wearing a ton of jewelry so I really liked how dainty it is. One link broke after gentle wear and it will cost as much to get it repaired as the original purchase price. Disappointing.
Part of the necklace came tangled up.
Make sure the necklace is not tangled up. I had to untangle it with care so that I would not break the necklace.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Heart Bar Pendant Necklace. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Heart Bar Pendant - I love it.
Great necklace - I love layering it with a longer heart pendant
Broken upon wear
This necklace broke from the pendant upon wearing for some days.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Heart Bar Pendant Necklace. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Fragile
Absolutely loved this necklace but the chain is so dainty it broke after the first use. So disappointing. The bar is shiny and the heart stands ot great. Wish the necklace would have held up.
dissatisfied
the chain it is extremely small and thin. the pendant heart small also. I feel like it is too fragile! also to complicated to engage the lock.
DONT BUY
Just don’t buy... unless you want to be upset. I am disappointed and disgusted by the quality of the necklace. she didn’t even get to put it around her neck and it broke. i will for sure be returning it and I will not be buying jewelry at macy’s again.
Beautifully dented
I love this necklace, but this is the second one I bought. The first one my husband gave me for my birthday. It had a dent in the bar like someone closed the lid on it. When the second one arrived, the lady at the jewelry counter opened the box and it was dented as well. I’m really disappointed.