They are decent
I have had this set for 3 years…. Don’t put them in the dishwasher. I don’t use the steak knife’s often, maybe 1x/month. The handles crack from dishwasher use. They are decent, but not impressed with them cracking. 3 have cracked like others have stated…. They are supposed to last long. Probably will avoid this brand in the future
Henckels Classic 16 piece Set
I recently received this set, and it has been fantastic. No issues and the knives are very sharp, and cleanup is a breeze. I had been looking for a new set of knives, and my nephew had this brand. I knew the brand and knew they were very well made.
Customer review from HENCKELS
Cracking handles
We've had these for a year, and while I typically love this brand, this knife set has been a nightmare. They work well; however, they do not last. We are on our third knife that has cracked, and it seems to be an ongoing issue.
Customer review from HENCKELS
Response from HENCKELS
Thank you for taking the time to provide us with valuable feedback. We're sorry to hear that the Henckels Classic Precision set didn’t meet your expectations. We strive to deliver high-quality products, and it’s disappointing to hear that this one did not meet your expectations. Your experience is important to us, and we appreciate all reviews, we will most certainly forward your feedback to the appropriate brand management team. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
Low quality
I bought these 1.5 years ago and the handles are all breaking apart. Why bother buying expensive knives when they don’t last!!
Response from Macy's
Hi Amber, Thank you for sharing your feedback with us. We're sorry to hear that the Henckels 16pcs Classic Precision Knife Block Set didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
If you have any questions, please do not hesitate to reach out to our Support Center.
Our dedicated consumer service representatives are available to assist you in any way possible.
Sincerely,
Henckels
Used to be good, now not worth the money
Bought this knife block set as a Christmas present for my mother to replace her older set from Henckels that had issues with broken knife handles and rust spots. Appears despite the price tag, this set isn’t made any better as the knife sharpening tool was broken straight out of the box. They will not replace it for her she and it is not covered under warranty apparently.
Customer review from HENCKELS
Great product
I really like how sturdy and easy the handles are. The steel also feels stronger and heavier than the Chicago cutlery one I used to have.
Recommends this product
Customer review from HENCKELS
High Quality
So glad I purchased these. Great quality knifes make for enjoyable cooking.
Recommends this product
Cuts like butter
Love these knives. Sharp, long lasting edge. Best knife set I've ever owned. Would recommend these to anyone looking for a quality set.
Recommends this product
Customer review from HENCKELS