Product details
Web ID: 12450933358 reviewssorted by Newest
High sierra Freewheel roller backpack
This essay replacement the previous one bought in Macy same brand at year 2013 was better because the wheels had thick teeth. We loved that the inside laptop pocket was padded. We love that too. This one there is no padded pocket for laptop. It’s just thin nylon. It’s no protection. The wheels looks cheap. The shoulder strap is hooked to a little triangle plastic fastener which is not going to last it’s going to break eventually this is Pauline May, but since is the only decent one around that we can find and Macy sells it we have no choice to get it and the price was not cheap either High Sierra is a good brand but I feel the one I bought in 2013 was better fortunate the wheel broke. I had to replace it other than that. No complaint much. Haven’t used it yet so I don’t know how it’s gonna be.
Freewheel pto
Buy as a replace. Strap weak build Laptop pocket is thin nylon not padded ,wheels no teeth compare to the one wheel broke after 15 yrs in use.
Customer review from High Sierra
Response from High Sierra
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
I’m satisfied so far. I would be more than happy if the wheels could be changed to quieter ones, because they are a little too noisy.
Customer review from High Sierra
Backpack good, wheels not so much.
After a year the wheels no longer works. Which they where made better, like rubber and not plastic
Customer review from High Sierra
Response from High Sierra
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Displayed of backpack suitcase
Love the design Gave a demo to family and they wanted to know where've learned to display an object so well.
Recommends this product
Customer review from High Sierra
Nice!
It’s super light and I don’t have to use any strength to pull/push it!
Recommends this product
Customer review from High Sierra
HS Backpack with wheeled
I saw this backpack with wheeled from the tour group we traveled last week, that’s what I need to avoid pulling over my shoulder to hurt my back. Can’t wait to use it soon
Customer review from High Sierra
Rollie Pollie Backpack
I love the color, the pockets and lots of spaces. What I don’t like is that when you roll your backpack, it drags the straps. I don’t want it dirty so I have to tuck it each time I roll it. When I use it as a backpack, the bottom part is really hard so it hurts my lower back.
Recommends this product
Customer review from High Sierra
Response from High Sierra
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.