Cordless Comfort Max Deluxe Throw Blanket
Product details
Web ID: 6497959Started out well.
Bought this heating/vibrating shawl for chronic pain. I kept the receipt for a month in case of defect. The shawl worked well for about two months when I noticed vibration mode stopped working and the heat seems to have decreased in the shawl itself. It has become a very expensive shawl with little purpose. Very disappointing.
Customer review from homedics.com
Response from homedics.com
We're truly sorry to hear about your experience with the heating/vibrating shawl. Chronic pain is challenging enough without having to deal with product malfunctions. We take quality very seriously, and it's disheartening to learn that the shawl's performance declined after just two months of use. Your satisfaction is our priority, and we want to make things right for you. Please reach out to our customer support team at your earliest convenience. We'd be happy to look into warranty service, and we appreciate your patience and understanding as we work to resolve this issue. Thank you for bringing this matter to our attention, and we apologize for any inconvenience it has caused you.
Gift
I purchased this as a gift for my wife. she is using it in these cold months on a nightly basis. She loves how warm and soft it is.
Recommends this product
Customer review from homedics.com
Not the quality I was expecting…
Purchased a few weeks ago. It doesn’t get very warm nor does it stay on for very long. Instructions were no help with troubleshooting either issue. I expected better quality for the price.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Warm
Bought for my daughter to use in her car while waiting for her daughter at dance class. She loves that it’s so soft and warm.
Recommends this product
Customer review from homedics.com
I love it
I brought my cordless throw blanket last month and it came super fast. Shipping was amazing everything was intact. I really love there products.
Recommends this product
Customer review from homedics.com
Doesn't stay on after 30 mins and sheds.
After having borrowed my friend's electric blanket I was thrilled to get this cordless throw; but its very disappointing. 1) It does not heat all over - only in a small patch, which would be located on the back when used at a cape. 2) The blanket shuts off after 30 minutes! The box leads you to believe it will stay on for 5 hours but that's just the battery life. So then you have to go digging around, find the battery pocket, unplug the battery and plug it back in, then press the on button again. 3) The throw SHEDS! After use I am covered in fuzz. I do appreciate that it comes with a battery, and that battery has a long life. I appreciate the battery comes with a charge cord. The throw is also very soft and I was excited about the versatile options of using it as a throw and a cape with arm holes.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on to the appropriate team.
Features are Great!!!
Wife Loves It!!Uses when she is drawing.I love it when on short walks.
Recommends this product
Customer review from homedics.com
doesn't stay heated
battery lasts a few minutes on a brand new blanket and then shuts off
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.