SoundSpa Slumber Scents Aroma Alarm Clock
Product details
Web ID: 7117852Very Relaxing
Am very happy with the Sound Spa slumber. Waking up to the sounds is more relaxing than old style alarm or a blasting radio. The aromatherapy feature is really nice. also the design looks good. not to big not too small. It is nichaving ng the light functions able to dim and select mood color. I wish it had bird chirping nature sound but am very glad with the item.
Recommends this product
Customer review from homedics.com
I LOVE the diffuser
I recently purchased this item and I am very pleased. It is a pretty alarm clock which does not look bulky. I love the color options, but the diffuser is why I purchased it. My only complaint is that of the two samples included, the orange was completely dry. I also noticed this issue in other reviews. Please do a review of your samples before other people become disappointed.
Recommends this product
Customer review from homedics.com
Diffuser does malfunction
The first month, the diffuser was strong but it just slowly died down little by little. I have now had my product for a little under a year and the diffuser is completely inoperable. Everything else about it is amazing. Just a bad diffuser model put in these. For the price of this item, its not unfair to expect a quality product.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. We recommend cleaning the water reservoir with a 50/50 vinegar and water solution and a soft bristle brush. Pour a 50/50 mixture of vinegar and water into the reservoir, then soak for five minutes. Brush reservoir walls, base, and ultrasonic membrane clean with a soft-bristle brush and rinse. NEVER touch the ultrasonic membrane with your fingers, as the natural oils in skin can damage the membrane. Clean the membrane once every two to three weeks, depending on your usage. Please contact Consumer Relations at 1-248-863-3160 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@ellia.com if you need further assistance.
missing oils
I bought this after using one at friend's home. the description specifically mentioned the inclusion of aromatherapy oils. it did not but instead i was sent a bunch of masks. i'm sending this back- i don't like deceptive advertising.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Great Essential Oil Diffuser
I bought this because I wanted an alarm clock that gives a more gentler wakeup than the buzzing sound of the alarm on my phone and combine simplify my nightstand (I already had an essential oil diffuser). Pros: A gentle alarm, you can set the alarm so it plays one of the sounds and automatically turns on the diffuser, small and compact yet you can still smell the oils. Cons: Doesn't have a dual alarm, there's a slight white noise when playing the sounds, even on level 1 some of the sounds are still a little loud imo. Overall great product. A free pack of KN95 masks also came with the purchase.
Customer review from homedics.com
I absolutely love it!
So happy with it. I especially like the spa sounds. Turn on med low and it's almost like being in a spa. Haven't used the mist yet.
Recommends this product
Customer review from homedics.com
Love the features
I am so disappointed. This worked really well for about a week then it just stopped putting out the mist and aroma. I keep it in the hopes of it starting again, in fact just this morning I cleaned it, put in fresh water only and it gave a huge puff and then just quit. Everything else works just fine. But I love my aroma and sadly I don't get it. This is really a piece of garbage now sitting by my beside. I hope you will be able to improve this product so that it lasts for those of us who want to use it. I am super saddened by this product and can safely say. DO NOT PUT YOUR MONEY INTO THIS PARTICULAR PRODUCT.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear that your mist & aroma feature is not working correctly. To receive warranty assistance with this device, please contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time, or email us directly at cservice@homedics.com
obnoxious buzz on low light settings
i really like everything about this but if lowering the clock light setting an obnoxious ringing starts so we have to leave it on the highest setting. i would love a replacement but every other review says there is something else wrong with it so i don't want to bother sending the whole thing back to get one with a worse issue. could at least be issued a discount since, but the company refuses. pretty ridiculous. will probably never shop at homedics again but like this unit aside from this obvious flaw.
Customer review from homedics.com
Response from homedics.com
Oh no, we are sorry to hear that your sound spa has not worked correctly for you and that you weren't able to complete the warranty exchange for this product. If you would like further assistance, please contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time, or email us directly at cservice@homedics.com