169 reviews
Melli
13 days agoUseless
This is such a disappointment. I had two humidifiers. I’ve purchased over the last two years. The first one lasted for a year so I bought another one that one just died so I’ve had two humidifiers in two years. I’ve cleaned them. I followed the manual. I use the demineralization cartridge. I’m constantly cleaning this thing and it’s leaking everywhere and now it just doesn’t work at all. Do not buy this. It is a total piece of crap.
Customer review from homedics.com
Response from homedics.com
Consumer Relations13 days ago
We’re really sorry to hear about your experience. That’s certainly not the performance we expect from the UHE-CMTF91, especially when you’ve been diligent about cleaning and using the demineralization cartridge as directed. We’d appreciate the opportunity to look into this further. Please reach out to our Consumer Relations team directly at 1-800-466-3342 or via email at cservice@homedics.com
Ljk68
24 days ago from Indiana
Design flaw?
Received as a gift and loved it....initially. After about two weeks it leaked 2 gallons of water onto the wood floor. Thinking it was operator error I cleaned everything up checked the manual for troubleshooting and refilled the tank carefully and voila! Then this morning it happened again. But this time I had placed a thick towel under the unit....just in case. Luckily I was able to avoid a huge leak of 2 gallons of water because I noticed the leaking immediately and stopped filling. After cleaning up the mess I examined the white tank and noticed the spring loaded button was stuck I. What I assume is the open position. I only noticed it because the tank was still poring water from the opening after removing it from the base. I thought that was odd since the manual says you can fill from the faucet. Why fill from the faucet if it will leak on the way to the base? I pressed on the button and it popped into place and stopped leaking instantly. Aha! So I wondered how that happened since I fill the tank with bottled water at the base and not at the faucet. My suspicion is the blue filter that looks like a horse pill that gets dropped in the tank settles to the bottom and rests on or next to that botton and puts just enough pressure on it that causes it to misalign with the base and it remains open. Just a theory from a curious housewife. It now sits in a tote to catch any water. Will hold onto it for now. Not sure if I will return it because it works great otherwise.
Customer review from homedics.com
ct44
1 month ago from Chicago
Leaked onto the carpet.
It worked fine for about a month. Then one day after refilling as I always did following the instructions, it leaked, A LOT! I had walked away and hadn't noticed. So we had a soaked carpet. I guess it was good that I had moved it to the bedroom where the carpet is, and didn't still have it in the living room with the hardwood floors. Now I don't think I'll be using it again as I don't trust it.
Customer review from homedics.com
shadowbox1111
1 month agoCool steam only
The unit I bought is supposed to have a heating element to output warm steam. This product does nothing of the sort.
Customer review from homedics.com
Jess45
1 month ago from Huntington Beach, CA
Great except when it leaks.
Works well except when it leaks. It’s a guessing game as to why it’s leaking. Sometimes it works well and takes days on a low level to run out of water. But it’s happened several times, that I’ve woken up to a wet floor and soaked rug.
Customer review from homedics.com
External reviewer
1 month agoHorrible humidifier DO NOT BUY! Leaks water!
DO NOT BUY! I received this as a Christmas gift from my wife and started leaking after the second fill. Check the reviews first, this humidifier has issues! I would not have bought this after seeing the reviews.
Customer review from homedics.com
Gior
2 months ago from New jersey
Water leaks
The humidifier drain all the water overnight in my wooden floor
Customer review from homedics.com
Leaks
I purchased this 3 months ago and it started leaking
Customer review from homedics.com
Response from homedics.com
Thank you for sharing your feedback. We’re sorry to hear about your experience. Our Consumer Relations team is happy to help. You can reach us at 1-800-466-3342, Monday–Friday, 8:30 am–5:00 pm ET.