UV CLEAN Portable Phone Sanitizer
Product details
Web ID: 10996210247 reviews
Product was great but stopped working.
I bought this product about 2-3 years ago during the pandemic and loved it. I went to use it the other day and it quit working. Is it done? Should I throw it out?
Customer review from homedics.com
Response from homedics.com
Please keep the unit & contact us. We would be happy to assist you with warranty service on the defective item. You can contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com
Great Cleaner!
I bought the UV Phone cleaner a few weeks ago and love it! It makes me feel like I’m keeping my phone clean and safe and I use it for eyeglasses and my car keys and I put money in there also to clean!! Bye bye bacteria!!
Recommends this product
Customer review from homedics.com
Doesn’t work
This product does not work and I cannot get any response from Homedics. Thought it was a better company but apparently not. Won’t be using them again.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. We see from our records that a representative has responded to your email to assist you with the product. Once we hear from you, we can move forward.
No instructions
I got this as a Christmas gift. My phone is an ultra size. But there are no instructions on how to use, charge and sanitize. So I'm disappointed.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. The instruction manual can be downloaded by visiting https://www.homedics.com/customer-support/instruction-books/ .Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com if you need further assistance.
Convenient
This is great..not only sanitized cell phone, but also toothbrush heads! Small enough to take on trips, large enough for good sized phone. Love it.
Recommends this product
Customer review from homedics.com
No charging cable included
How do I charge this device?? There is no charger included.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. The sanitizer includes a USB charging cable. The USB needs to be plugged into a USB port on a computer or USB wall adapter to charge the device. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
get a phone soap
I ordered one of these last spring and was super excited with the product and price point that I even ordered additional products as gifts. Mine broke within just a few months (no fault of my own) and homedics shipped me a new one (but required me to pay for shipping back the defective product.) Within no time at all the replacement product broke and Homedics has not responded in 5 months to my inquiry - so professional! I'm not usually this person but -- don't waste your money.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
no instructions. dumb.
Don't buy it.... don't know how to use it. Had it one hour.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear the instructions were missing from your package. The instruction book can be downloaded at HoMedics.com at the bottom of the page under the "CUSTOMER SUPPORT" heading. If you do not see your model number, please email cservice@homedics.com for assistance.