Used it maybe half a dozen times. The sprayer quit working and it leaks out of the bottom.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding CleanSlate Pet Carpet & Upholstery. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Great product but need a part I can't find
Happy with my product. Only complaint is finding some parts. I need the tanks cap that screws in and lets us turn it upside down to attach for using the water and solution to drip into the tank. The website only shows the tank for sale.
Recommends this product
Customer review from Hoover
Response from Hoover
Thank you for sharing your feedback — we’re glad to hear you’re happy with your product! For the cap you’re looking for, please give our Customer Care Team a call at 800-944-9200 so we can help you find the correct replacement part. Warm regards, The Hoover Team
I really wanted to like this...
The suction works great don't get me wrong. The suction is 10/10 and sucks up alot of water. However, the sprayer doesn't work or spray and instead just leaks and pours cleaner everywhere. At first I thought it was user error but I think I just got a defective machine... it's a shame really..
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding CleanSlate Pet Carpet & Upholstery. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
DO NOT BUY
Similar to some other reviews, the water spray stopped working on this unit. I have only used it a handful of times and now the pump does not work. I would stay away from this model and Hoover in general because I had a Hoover upright carpet cleaner that also had the pump leak after a short period of time. I always cleaned the unit properly after use and ran clear water through the pump after to make sure the pump didn't get plugged with shampoo residue. Still does not matter the pump has quit working. Check all of the reviews before you buy.
Customer review from Hoover
Great product!
I purchased this two years ago and it still works so well. Especially great for carpets with pet messes.
Recommends this product
Customer review from Hoover
Response from Hoover
Thank you so much for your review! We're thrilled to hear you're enjoying your CleanSlate and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
Broken sprayer.
Worked a few times but then the sprayer stopped working. Would love some advice on how to fix.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
CleanSlate Pet Carpet Cleaner
I have not used this product at this time. I purchased this for emergencies. But purchased because I loved the Floormate machine.
Recommends this product
Customer review from Hoover
Response from Hoover
Thank you so much for your kind words! We're thrilled to hear you're enjoying your CleanSlate Pet. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Dirtdevil!
Broken in less than 6 months
Bought one 6 months ago, only used a handful of times, and the hose is broken by the nozzle. Trash.
Customer review from Hoover