Yeran Traditional End Table with Hooded Caster Wheels and Adjustable Shelves
Product details
Web ID: 20703709Not What's in the Pictures
I originally bought an item like this from Wayfair and I had to return it a because there was a damage and be because I could not close the dot no matter how hard I tried unless I braced myself against it. I saw this similar item at Macy's and I saw it actually opens in the opposite direction and I was very optimistic that this would be a good replacement for the Wayfair one I had to return. It had a different name the manufacturer's name was different and the pictures showed an item that was different. I unpacked the item and it's identical to the one that I got from Wayfair. It opens in the opposite direction than what was in the pictures on the Macy's website and it was impossible to close. So now I have to return this one to Macy's and I noticed that the boxes that the both items came in were identical. All the writing on the boxes were completely identical which means that Macy's description and everything about this item is completely 100% wrong.
Response from Macy's
We're sorry we didn't meet your expectations. We rigorously maintain our product quality and sincerely want to help resolve your issue for a better experience. Please contact us through Macy's Messages or after-sale1@karathome.com for a satisfactory solution.Thank you for your feedback and understanding.