Badger 5 Garbage Disposal, 1/2 HP
Product details
Web ID: 17065566Leaking
Started leaking at the bottom as soon as warranty ran out. Quality is crap compared to older models. I will definitely be looking at a different manufacturer if these aren't laying much past the 5 yrs mark
Customer review from insinkerator.com
Response from insinkerator.com
Hi Biged2966, we apologize for the frustration this leak has caused. We aim for our units to last well beyond the warranty period, and we understand your disappointment. We take your feedback on quality seriously and will be sure to share it with our disposer team. If we can do anything else for you, please feel free to contact our Customer Service team via https://support.insinkerator.com/app/ask.
Great features, long lasting product!
Well, I would say that the first time I installed a Badger Waste disposal was recommended by my plumber. Now, this is the second one installed and and I am very satisfied to do it. These are the best waste disposal that you can buy.
Customer review from insinkerator.com
Broke
Broke after less than 6 months of installation of the disposal
Customer review from insinkerator.com
Response from insinkerator.com
Hi, thank you for your feedback. We can imagine how frustrating this experience must have been for you. Please know that we stand by our products and offer warranty to address any quality issues that arise early in the product's life span. We'd like to learn more about your experience so we can help address the situation and explore any available solutions. Please contact our Customer Service team at: https://support.insinkerator.com/app/ask.
Good quality product
Best garbage disposer on the market for everyday use!
Recommends this product
Customer review from insinkerator.com
Leaking on top
I bought this model less than 2 yrs ago & it’s leaking on the top badly! Shouldn’t happen!
Customer review from insinkerator.com
Response from insinkerator.com
Hi Marleys, thank you for reaching out. We understand your frustration and we're sorry that you had this experience with your disposer. Based on the photo, it looks like an installation issue as the mounting ring was not tightened enough and the screws were loose. You may want to uninstall then reinstall the unit. We have a troubleshooting guide here that may help fix the issue: https://support.insinkerator.com/app/answers/detail/a_id/523. Or, you can contact the original installer or plumber to resolve this.
no hex wrench, no size.
it doesn't say what size hex wrench to use; it says it comes with one but one is not there. what is the size anybody know or should i just return it like so many seem to do
Customer review from insinkerator.com
Response from insinkerator.com
Hi sadwrench, We're sorry to hear that the wrench is missing from the package of your new disposer. As an alternative, you can use a ¼-inch Allen wrench. If you have any further questions or concerns, please don’t hesitate to contact us at https://support.insinkerator.com/app/ask. We're here to help.
Inferior to the base builder's quality disposal
Inferior to the base builder's quality disposal it replaced. Doubt that it's 1/2 HP, frequently stalled and buzzed, had to keep the hex wrench handy to free it up
Customer review from insinkerator.com
Response from insinkerator.com
Hi Secondesign, Thank you for sharing your feedback with us. We’re sorry to hear that the disposer isn’t performing as expected. If you find yourself frequently needing to use the hex wrench, it's possible that a foreign object is lodged inside, causing repeated jams. We would be happy to help you troubleshoot this issue and get everything working properly. Please don’t hesitate to reach out to us at https://support.insinkerator.com/app/ask. We’re here to assist you in any way we can.
Noisy all of a sudden
We bought this to replace a smaller 1/3 hp insinkerator badger disposer that was 24 years old. It hasn't been in for a year yet and started rattling like something is loose inside but nothing is inside. After running a while it get quiet like it used to?
Customer review from insinkerator.com
Response from insinkerator.com
Hi 11mike, thank you for sharing with us. Unknowingly, something might have gotten down inside the disposer, causing this. A rattling noise is usually caused by a foreign object or food debris. Sometimes something hard and small can get wedged in the grinding components and be very difficult to see. Check out our troubleshooting guide here that may help you fix the issue: https://support.insinkerator.com/app/answers/detail/a_id/518.