Forza Rope Chain 20" Necklace (3-1/5mm) in 14k Gold
Product details
Web ID: 21212773Daughter thrilled with Gift for a special birthday
Gift for special birthday
Recommends this product
Online versus in store
she loved the necklace, however, it was purchased online to compliment (match) her matching bracelet and it did not as the thickness (mm) was not the same (too thin). We ended up going to Macy's (the flagship store you are closing in SF!!) to exchange it. We had a fabulous experience with the Macys customer rep/salesperson. He knew exactly what the issue was and found the correct sized necklace. We were very satisfied and five stars to the physical staff. We decided we would no longer shop online for jewelry. And we will miss our flagship Macys when it closes. It is so festive at this Macys during Christmas time.
Great choice!
Beautiful necklace. Wife loves it!
Recommends this product
Good price. Not expecting it to be that light
Returned it
the gold is bright and shiny glimmering
26" is very nice, i prefer over 24". the gold is bright and shiny glimmering, love it, the thickness is nice exactly as per the ad says. the price was fair, lower would of been better. but fair it was.
Hollow chain cheaply made
Hollow chain, I didn’t even take it to the jewelry to test it I could tell it was hollow due to the sheer weight of the chain, links were very loose as well, not good quality, need to advertise the true material and specifications of the product
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Italian Gold Rope 24" Chain Necklace in 14k Gold. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Approved
Very Nice 14k Gold Necklace I wear it every day! Not too thin and has shimmer.
Recommends this product
Not great
No weight, probably hollow, not the best quality
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Italian Gold Rope Chain. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service