Disappointed!!
Very upset with this purchase! First of all, it came with a band that was like 50 inches long and I had to get a different band. Well, the watch will not turn back on at all. Very disappointed with this purchase. This was my first smart watch and makes me want to back to the regular type watches.
Response from Macy's
Hi April! We are very sorry about this. Please email us at reviews@itouchwearables.com, so we can check and have this resolved right away. Thank you.
Response from Macy's
Dear April, Thank you for your interest in the iTouch Air 2 Smartwatch. We understand you are having issue with restarting your watch. Please email iTouch at reviews@itouchwearables.com, so they can take note on this and put action as soon as possible. Thank you very much. Macy's Customer Service
Not exactly what I expected
Send what I paid for. Watch came with white strap. Not blush ordered.
Response from Macy's
Dear Valued Customer, Thank you for your interest in the iTouch Air 2 Smart watch. We understand you did not receive the watch you ordered. Feel free to return this item or visit your nearest Macy’s for an exchange. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Do Not buy this watch
Please do not buy this watch. It is a terrible watch to set up and really difficult to understand it’s functions. I return this as well
Response from Macy's
Hi there! I'm so sorry to hear about this. Could you please share more details about the difficulty you are experiencing and what functions you are hoping to understand? It would really help us understand your concern so we can provide you assistance. Please send us an email at reviews@itouchwearables.com and our CX team will be there to take care of this right away. Looking forward to hearing back from you!
I Touch 2air Smart Watch
i bought 2 watches one with black strap and other one with pink strap the pink strap after 3 times wearing the pink color changed and it look like very old and ugly after the color changed but the watch is very good but the battery is out of juice for a quick it need charging 3 times a day but anyways it working good i hop this review helping you
Recommends this product
Response from Macy's
Hi Sahar! Thanks for the review. Please email us at reviews@itouchwearables.com with photos of the strap so we can look into this for you. Hope to hear from you soon!
dont like it
. can I return it? dodon't function well no app very unhappy waste of money
Response from Macy's
Larissa,
Thank you so much for your review! We are sorry to hear you are looking to return your iTouch Air 2! Please email us at reviews@itouchwearables.com and our CX team will be happy to help with anything you need! Thank you so much!
waste of money
Does not charge , does not work , i took out the package & cant even use it
Response from Macy's
Nakeisha,
Thank you so much for your review! We are so sorry to hear about your experience! Please know we are here to help =) Please email us at reviews@itouchwearables.com and our CX team will be there for you! We hope to hear from you soon! Thank you again!
pleased like it.
pretty good I like the watch not the band, my wrist is small so it moves around a lot.
Response from Macy's
Shirley,
Woohooo We are so happy to hear you like it! Thank you so much!
On average, customers rate the Classic/contemporary of this item as Classic.
Classic/contemporary
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Bad watch smart watch
This product barely even will time let alone do anything else but shine light.
On average, customers rate the Classic/contemporary of this item as Classic.
Classic/contemporary
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Response from Macy's
Dear Valued Customer, Thank you for your interest in the iTouch Air 2 Smartwatch. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Response from Macy's
Please email us with your specific concerns: reviews@itouchwearables.com.