iTouchAir 2 Smartwatch Touch Screen IOS and android- 41mm White Double Wrap Leather Bands
Product details
Web ID: 9357799Don’t waste your Money
I purchased this watch it will not take a charge Unfortunately I didn’t check watch before now I tried to charge will not rate a charge. Call to return they refused to except No refund. Please don’t waste your money. I’m very disappointed with Macy for selling bad none working items. Can’t trust the company for selling an worthless Watch !!! A piece of trash That I can’t get my Money back !!!
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback about the iTouch Air 2 Smartwatch Touch Screen watch. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Response from Macy's
All of our smartwatches have a one year warranty. Please contact our support team for assistance: reviews@itouchwearables.com.
Battery life is even worse than I realized..
I am not someone who relies on people's reviews of items. I'm very much a "let me find out for myself" type of individual. Also, not everyone's experiences are the same. After reading some reviews, I decided to go ahead and buy this watch to find out for myself if what others were saying is true... well the other reviewers were NOT LYING! Visually, the watch is great. That was one of the reasons that made me want it in the first place. I loved the wrap around strap, and after reading all the functions it was able to perform, made me want it even more. Unfortunately, that's about the only positive thing I can say about this watch.. THE BATTERY LIFE IS ATROCIOUS! I took my watch off the charger yesterday (5/28) at 10:00 am and by 10:00 pm, the watch was at 25%! I was not using it like crazy, only had maybe 2 spam calls and not much else all day. And this morning at the time of this review (5/29 at 11:50 am) the watch is dead. Also, couldn't control my music :(
Response from Macy's
Please reach out to our tech support team so they can help you out with the battery life (it should not be depleting that quickly) and the music remote function: reviews@itouchwearables.com
Strap
Did not realized it was a double strap. Even when it doubled around my hand, the strap is still too long. It is long enough for my leg. If the watch cannot lay on my hand, how is it going to read my body? You need to lose the double strap. I cannot wear.
Response from Macy's
Feel free to reach out to our support team to let us know how to make that listing clearer in the future. We appreciate the feedback: reviews@itouchwearables.com
Not what I expected
First of all, the strap that comes with it, it fit around my calf. There is absolutely NO way anyone can use this out of the box, on their wrist…. It’s kinda stupid. Then when I go onto another room from my phone, the watch loses reception more often than not.
Response from Macy's
Hi Stacy. If this is a recent purchase you may still have this returned to Macy's for a replacement, or email us at reviews@itouchwearables.com, and we will see what we can do to better your experience. Thank you very much.
Response from Macy's
Dear Valued Customer, Thank you for your interest in the iTouch Air 2 Smartwatch. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Very disappointing
The wrist band is insane. It looks hip but it’s just bad.
Response from Macy's
Hi Alma, we are very sorry about this. May we know what specific issue you had with our bands? We would like to hear from you. Please email us at reviews@itouchwearables.com. Thank you very much.
nice but...
Honestly, I didn't even hook it up to my phone. I'm not sure electronically how it holds up... The straps are bigger than I expected. I'm sure it would be great for some people, but just not my taste. I can't imagine wearing this all day long to track my steps, etc. I will however choose a different model number.
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Just Enough
Great affordable no bells and whistles just great for what I needed
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Recommends this product