iTouchUnisex Tiedye Silicone Strap Active Smartwatch 44mm
iTouchUnisex Tiedye Silicone Strap Active Smartwatch 44mm
Product details
Web ID: 1255444088 reviewssorted by Newest
App
Will be returning app doesn't work hopefully they will give me credit on this clearance item
Response from Macy's
Hi, Crystal! We’re sorry to hear that the watch and the app did not perform as expected. We understand how disappointing that can be, and we respect your decision to return the item. Your feedback is very important to us and has been noted for review by our product team. It helps us improve and ensure better experiences for our customers moving forward. For any other inquiries, please feel free to reach out to us via email at reviews@itouchwearables.com.
iTouch Unisex Silicone Strap Active Smart Watch
This watch may be great for someone younger than me. I am going to return it; I don't know how to configure it to work for me. I'm elderly and need a simple watch showing steps and time. When it asked if I would recommend to a friend, I check "NO" because all my friends are elderly and why I checked "NO."
Response from Macy's
Hi, Carole! We sincerely apologize if the product did not meet your needs or perform as anticipated. We appreciate your feedback and take it seriously as we continuously work on improving our products and services. Though we are saddened to not be able to resolve this concern before your decision. Please know that we value your choices and want to reassure you that our support is always available. For any other inquiries, please feel free to reach out to us via email at reviews@itouchwearables.com.
Naaa
Watch cute but not comfortable to use and horrible to charge. Not sure how to even do it. I plugged it in but nothing’s happening.
Response from Macy's
Hi, Eli! Thank you for sharing your feedback. We’re glad you like the design, but we’re sorry to hear about the discomfort and charging issues. The iTouch Active uses a unique charging method, which can sometimes be confusing at first. Please make sure the charger is properly aligned with the charging contacts on the back of the watch and connected to a powered USB port. You may also check this online manual for reference: https://tinyurl.com/mr2aaxb2. If you’ve tried and it’s still not working, we’d be happy to help troubleshoot or provide further assistance. Feel free to reach out to us at reviews@itouchwearables.com. We appreciate your feedback and will use it to improve the experience for our customers
Good buy
Slim, cute and comfortable.
WRONG SMART WATCH
I was sent the wrong product I am not happy I am going to send it back A S A P
Response from Macy's
Hi, J! Thank you for sharing your experience with us. We're truly sorry to hear that you received an incorrect item with your order. We understand how frustrating this can be, and we appreciate you taking the time to let us know. To resolve this as quickly as possible, we recommend initiating a return through the original point of purchase. They’ll be best equipped to assist you with the next steps. Your feedback is very important to us, and we’ll be sure to pass it along to the appropriate team to help improve our processes moving forward. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
ITOUCH watch
Nice watch for the cost. Love the tied dye strap.
Recommends this product
Do not recommend
So cheap looks like a kids watch I was embarrassed to wear it! Of course charger broke right after return policy expired! Buyer beware!
Response from Macy's
Hi, Yikes! Thank you for providing your feedback about your experience. We sincerely apologize if the product did not meet your needs or perform as anticipated. We are always looking for ways to enhance our products and improve the user experience. To better assist you with your concern, please don't hesitate to contact us via email at reviews@itouchwearables.com. Our team is committed to helping you and appreciates your understanding and patience during this process.
Proposition 65 Warning!!!
Prior to any purchase, I check for the Proposition 65 warning in the listing details. This Macy's listing doesn't not mention a Prop 65 warning. Upon receiving, I was showing it to a friend and noticed the Proposition 65 warning on the box. Too lazy to return it, I handed it over to my uninformed friend and said, "it's yours."
Response from Macy's
Hi, Jacqueline! Thank you for sharing your feedback—we understand how this may have been concerning. The Proposition 65 (Prop 65) warning is a California state law requirement for products sold in the state that may contain certain levels of chemicals known to potentially cause adverse effects. Please rest assured that none of our products contain levels that are considered unsafe. The warning does not mean that the product will necessarily cause any harm—it is simply a precautionary statement intended to keep customers informed. To learn more about this law, you may visit http://www.p65warnings.ca.gov/. If you have other questions or need assistance, please feel free to email us at reviews@itouchwearables.com.