Unisex Tiedye Silicone Strap Active Smartwatch 44mm
Product details
Web ID: 12554440Naaa
Watch cute but not comfortable to use and horrible to charge. Not sure how to even do it. I plugged it in but nothing’s happening.
Response from Macy's
Hi, Eli! Thank you for sharing your feedback. We’re glad you like the design, but we’re sorry to hear about the discomfort and charging issues. The iTouch Active uses a unique charging method, which can sometimes be confusing at first. Please make sure the charger is properly aligned with the charging contacts on the back of the watch and connected to a powered USB port. You may also check this online manual for reference: https://tinyurl.com/mr2aaxb2. If you’ve tried and it’s still not working, we’d be happy to help troubleshoot or provide further assistance. Feel free to reach out to us at reviews@itouchwearables.com. We appreciate your feedback and will use it to improve the experience for our customers
Good buy
Slim, cute and comfortable.
WRONG SMART WATCH
I was sent the wrong product I am not happy I am going to send it back A S A P
Response from Macy's
Hi, J! Thank you for sharing your experience with us. We're truly sorry to hear that you received an incorrect item with your order. We understand how frustrating this can be, and we appreciate you taking the time to let us know. To resolve this as quickly as possible, we recommend initiating a return through the original point of purchase. They’ll be best equipped to assist you with the next steps. Your feedback is very important to us, and we’ll be sure to pass it along to the appropriate team to help improve our processes moving forward. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
ITOUCH watch
Nice watch for the cost. Love the tied dye strap.
Recommends this product
Do not recommend
So cheap looks like a kids watch I was embarrassed to wear it! Of course charger broke right after return policy expired! Buyer beware!
Response from Macy's
Hi, Yikes! Thank you for providing your feedback about your experience. We sincerely apologize if the product did not meet your needs or perform as anticipated. We are always looking for ways to enhance our products and improve the user experience. To better assist you with your concern, please don't hesitate to contact us via email at reviews@itouchwearables.com. Our team is committed to helping you and appreciates your understanding and patience during this process.
Small and smart
I love it! It's so feminine for a smartwatch and the band matches my bracelets. It's nice to see how many steps I have so far and the workout zones are helpful
Recommends this product
Helpful little watch
I've been getting back into somewhat of a fitness routine, so it was handy to have the fitness watch to track my steps and many other details of my day, my diet, and my exercise. I especially love using it to track my steps, it really helps push me to reach more steps than the previous day. As a stay at home mom, I can always use that motivation during housework and such.
Recommends this product
Customer review from itouchwearables.com
It's ok
I have never owned a fitness tracker but always wanted one so I was excited to get this one. I downloaded the app and set it up with my phone but since I don't have the energy to work out after work or even on the weekends I didn't really plan on using it for that. I used it for around the house and one day I went out and I really enjoyed being able to see the time without always having to check my phone and seeing how many steps I took in a day was nice too. I could not believe how many steps we take in just a little while. I also checked my heart rate once in awhile and that also was nice to see. I am not allowed to wear watches or any kind of jewelry at work so that's why I never took it to work with me.
Recommends this product
Customer review from itouchwearables.com