Bar 2.1 Deep Bass MK2 Wireless Soundbar and Subwoofer
Product details
Web ID: 22397914I BUYED FROM RALIANCE AND I LOVE THAT PRDUCT BASS CLARITY AND ALL
Customer review from jbl.com
I'd Stay Away
Soundbar has very tinny sound, no mid-range. Subwoofer over-powers everything. Disabling Smart mode does not help hearing voices at all. Music sounds better if you blast it, but I cannot do that where I live. This product could really use an EQ.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback. To isolate the issue with your JBL Bar 2.1 Deep Bass (MK2), please try performing a power cycle. To do this, unplug both the soundbar and the TV. This will reset the devices and clear any temporary issues that might be causing problems. Check your TV's settings and change the digital output audio format to PCM or Dolby Digital. You can refer to your TV manual. If you need more help, please contact us.
Sound Frequency is good
Good Product!!! This is first JBL product and to be honest this is the finest soundbar..
Customer review from jbl.com
Top bass
Can’t go wrong that price Tops quality sound 5 star
Customer review from jbl.com
Good bass and easy connectivity
I bought the deep bass mark 2 and I love it the sound is ok for the price and the bass is quite good. Very satisfied
Customer review from jbl.com
Free hdmi free remote battery
I recently brought the JBL 2.1 soundbar with deep bass, and wow, it's just amazing! The sound quality is incredible, especially the bass—it's like having a mini theater right in my living room. The price was really decent for the quality I got, and I’ve been enjoying every moment of it. Whether I’m watching movies or listening to music, it truly enhances the experience. I can't recommend it enough! Absolutely loving it!
Customer review from jbl.com
horrible dialog volume, no mobile app for custom eq, smart mode does nothing, bit of a joke jbl, shame on you . Tip for other users : use bluetooth mode on your tv, think it skips the surround crap so you can manage to hear someone speaking but you lose a bit of sound quality, not verry noticeable xD
Customer review from jbl.com
Response from jbl.com
Thank you for your review. We are sorry to hear that you have experienced this. If you are in need of any support, we welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/
A Piece of Trash That Can’t Handle Human Speech
Avoid this soundbar at all costs. The JBL Bar 2.1 is a deeply flawed piece of trash that fails at the most basic function of a soundbar — reproducing spoken dialogue. While it handles music and background noise without issue, it consistently drops or clips entire words or sentences whenever there’s clear, standalone human speech, such as in documentaries, news, or any dialogue-heavy content. This happens even when the voice is loud and clear, not just during quiet passages. The result? I’m stuck watching shows with subtitles ON — because the soundbar simply refuses to play half the dialogue. I’ve tested this across multiple TV sets, inputs (HDMI ARC and optical), formats, and sources — and the issue is always the same. It’s clearly a design flaw in JBL’s signal detection or audio processing. There are no settings to fix it. No firmware update resolves it. And JBL support has nothing to offer except useless suggestions to switch cables — which changes nothing. This is not a minor inconvenience. This is a crippling flaw that makes the product literally unfit for its advertised purpose. Unless you’re only interested in hearing explosions or background scores, this soundbar will leave you guessing what people actually said. A soundbar that can’t play voices is not a soundbar — it’s just a broken speaker in a fancy box. Absolute garbage.
Customer review from jbl.com
Response from jbl.com
Thank you for sharing your experience with the JBL Deep Bass 2.1 MK2. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.