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1,437 reviews
cheche2025
7 months ago from TImberlake, NC
AMAZING SPEAKER
I have a JBL charge 4, I have had it for a couple of years, and I lost my house in a fire last year on December 3 days after Christmas. as we were doing the clean-up we found the speaker and it still charges and plays music. It is a melted and discolored now. But it's amazing of the quality of the speaker and that it still works and charges.
Customer review from jbl.com
Chap0 08
8 months agoHorrible
Yo compré este speaker no hace mucho y pensé que sería con buen sonido pero la verdad no me gustó nada honestamente me defraudó mucho el sonido y los bajos me hubiese gustado regresarla pero perdí l caja así que nimodo tendré que aguantarla
Customer review from jbl.com
renco
9 months ago from Florida
Pleasantly surprised
We don’t typically have music performances where I work, but last month we did—and I am so glad we did. Here’s why: I came in early and the stage crew was setting up the speakers, sound board, lighting, etc. for our outdoor amphitheater. I went inside to put my things away and when I came back outside they had the music jamming while they worked. It sounded great. I walked around to find what was playing the music since they hadn’t set up the sound equipment yet… And there it was, a JBL Charge on top of an amp box! I was so impressed, I ordered one on the spot. It’s been a month since I got it and I love it. I take it to the office, use it at home, the beach—I take it everywhere.
Customer review from jbl.com
Kcl1
9 months agoGREAT speaker
I’ve had a series of portable Bluetooth speakers, none of which could put out loud tunes. Enter the 30 watt Charge 4, and never look back. Great design, long battery life, simple controls, instant pairing, terrific sound. Looks awesome, I’m a happy camper!
Customer review from jbl.com
juliaaaaaaaaaaaaaa
10 months ago from brooklyn
this speaker is messed up
i bought this less than a year ago, and the eight months the speaker battery has barely lasted more than a couple hours, despite charging for days. it will not charge above 2/5, and dies constantly. i have to keep it plugged in to use it at all, and even then it will die within minutes unless it’s been plugged in for a few days. the sound quality is great, but this speaker does not work at all how i was expecting, and i would not have paid this much money for it if i knew it was going to be worthless within a year.
Customer review from jbl.com
Response from jbl.com
Customer Support10 months ago
We appreciate your feedback. Since you mentioned that your JBL Charge 5 doesn't reached fully charge, please try the reset procedure. To reset, press and hold the volume up and play button for at least 2 seconds while the speaker is on. The speaker will power off and will be reset. If the issue persist, please reach out to our customer support.
tyracci
12 months agoDurability
I have never came back to review a product before but this one stuck out to me. I bought this speaker about 6 years ago and today it finally died on me. I put this speaker through a lot of things like constantly being at the beach, by the pool, and through a roof and wall in college. All that and it still took 6 years to break. Great product will definitely be getting another one.
Customer review from jbl.com
JBL is better than Beats
1 year agoway different than the Go 4
I got this speaker as a Christmas gift. I was so excited about it. I have never had a speaker as loud as this. I have previously had the Go 4 and this is a huge improvement. I was kind of disapointed of the Bluetooth version as it has Bluetooth 4.2. But I love the audio jack. It is compadible with a lot of devices. I wished that JBL still kept the audio jack on their speakers. But the sound quality is excellent. The battery seems to last forever. But it also seems to take forever for it to charge. Overall it is a great speaker. I actually thought it had a tweeter but I was confused when I only heard sound coming from one side of the front of the speaker. Then I just found out it does not have a tweeter. This is fine with me. a little grateful because this is so loud for just a driver and two radiators. The app is kind of disapointing. I thought there was more you could do on the app like the Go 4, which has an equalizer and playtime boost. this you can really only turn on and off the feedback tone and update the firmware. But It does not have connectivity issues like the Go 4 because it randomly disconnects from my chromebook. The charge 4 does not do that. It's connection is strong. And if you are having issues. Connect it maually using an audio cable. This is just an awsome speaker.
Customer review from jbl.com
Not water resistant
Okay so I have had this speaker for three years and it has been okay. It charges like an iPhone so if it’s dead you have to wait for a good while while it charges before using it. But my speaker just had its first experience in the rain and now looks like a wrinkly mess. ( mess is the PG version).
Customer review from jbl.com
Response from jbl.com
We’d like to work with you directly. Our Customer Support Team will reach out to you via email shortly.