GREAT SPEAKER
Excellent little speaker!! Connects easy and works well! Thanks for a great product!!
Customer review from jbl.com
I gave this as a gift and they were very pleased! Great sound and amazing quality!!
Customer review from jbl.com
Disappointed
I won't hold a charge. Goes dead in 5 minutes. I paid to much for this to be bad already.
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Great features
The Bluetooth goes in and out, as in someone is turning it on and off
Customer review from jbl.com
Response from jbl.com
Thanks for bringing this to our attention. We recommend restarting the Bluetooth connection by removing the name 'JBL Flip 5' from your device's Bluetooth list and reconnecting it again. Try connecting the unit to another device or reset it by pressing and holding the volume + and play buttons until the speaker shuts off. If you still encounter the same issue, please contact us directly at: https://support.jbl.com/us/en/#contact.
Great product
Good Price point for product This is my 3rd JBL portable over a span of many years, they keep well. Recommend
Customer review from jbl.com
Had one and left it in the cart. So I bought 2 new ones for the price of one and they were not even close to the JBL. It sounds so much better and charge lasts longer than other brands.
Customer review from jbl.com
It does have good features and had a good sound
I bought this a year ago and didn't use it a lot so the other day I got it out to use in yard to cook out had a full charge but would not play a sound tried the reset still not a sound so I don't know what happened while it sat in the closet on the shelf but it wasn't good and it never got wet or anything I don't know if I would recommend anyone buying this speaker
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Here are some troubleshooting steps that might help isolate the issue with your JBL Flip 5. If the feedback tone is not audible, proceed to perform a reset. If the feedback tone is audible, do the following. First, try connecting to a different source to see if it fixes the problem and to determine if the source device (Phone, iPad, Computer, etc) is the problem. Next, forget/unpair the speaker on your device, then perform manual pairing. Last is reset, turn on the speaker, then press and hold "Volume +" and "Play" for more than 3 seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again. Note: RESET will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. If the issue remains, please contact us.
Dissapointment
I bought two speakers to connect them in my office. One for the waiting room one for my thereof room. I find this to be a disappointing purchase. Here is why: I struggle with connecting them, they cut in and out, if I change the volume in one room it kicks off the other speaker. The directions are cryptic and difficult. Every day it connects a different way. I will now buy these items again. Perhaps a different system would have been better for what I was trying to achieve.
Customer review from jbl.com
Response from jbl.com
Thanks for taking the time to provide feedback on our JBL Flip 5. The constant disconnection from the speaker could be due to interference with other wireless signals. Please ensure a clear line of sight between the speaker and the source and shut down unused Bluetooth products nearby. Verify if the issue continues across different music applications and devices. You can also try resetting both speakers by pressing and holding the "Volume +" and "Play" for more than 5 seconds. while the speaker is powered on. If you have other questions or concerns, feel free to contact us at https://support.jbl.com/us/en/#contact