52 reviews
MariaOT
2 months ago from New York
love them
They fit well, very confirtable. They also have a great sound.
Customer review from jbl.com
Nottogood
3 months ago from Petersburg, NY
No go
I bought them probably about a month ago. They were great in the beginning, but already stopped working. The left side went out and then within probably an hour the right side stopped working. Not sure what kind of warranty I have
Customer review from jbl.com
Response from jbl.com
Customer Support3 months ago
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. Please note that our unit has a 1-year warranty, and you may file a warranty claim or contact our customer support team for further assistance.
mohana
3 months agoWill get spoiled less than 6 months.
The sound is excellent. But it will definitely get spoiled before 6 months, and only one earbud will work. bought 3 sets of earbuds, all of them got spoiled in the same above mentioned way.
Customer review from jbl.com
No Rush
3 months ago from New York, NY
Excited at first, and then NOT so much afterwards
Love the JBL brand. Found a new love for my listening pleasure in the JBL Tune 310C USBs. How've, in less than two months into usage... my volume up/down stop functioning. In addition, while on a phone call ... I was able to hear the caller, but they were unable to hear me. Frustrating and annoying to say the least. Would really appreciate it if I could perhaps receive a new pair as a replacements... in white color. Sadly, your local store in SoHo, nyc, was out of stock...
Customer review from jbl.com
Response from jbl.com
Customer Support3 months ago
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
itzYaManCAM
4 months ago from New Mexico
Affordable. Fantastic.
Simple and sounds perfect, wanted an affordable alternative to wireless earbuds. Going back to hardwire has been very enjoyable for consuming content and editing.
Customer review from jbl.com
rubyshock
5 months agodissapointed!!!!
I bought these hoping to replace the regular earphones since these have the usb-c already installed.. They dont work after less then a month of regular use ): The usb-c connection is weak & doesn't connect correctly too my phone anymore.
Customer review from jbl.com
Response from jbl.com
Customer Support5 months ago
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
clarix dinamix
5 months agostopped working in less than two months
these headphones lasted me 6 weeks before they broke. the sound is now in and out and even holding it into the phone won’t work. don’t buy.
Customer review from jbl.com
Response from jbl.com
Customer Support5 months ago
Thanks for your feedback. Below are some troubleshooting steps that might help isolate the issue with your JBL Tune 310C. First, let’s determine if the source device (Phone, iPad, Computer, etc.) is giving the problem. Please try connecting to a different source using the same wire and headphones. If the problem is resolved, this means that the jack in your phone is no longer working properly. Next, flex the wire where it joins with the source device. If there is a change in dropouts, this means that the wire is bad. For further assistance, please contact us.
Iphone 16e not powerful enough to run them
Not enough oomph for the iphone 16e. Highs are not present, to my taste. Iphone earbuds much better buy. Quality of sound is otherwise good. My new ipad has just enough oomph for them.
Customer review from jbl.com
Response from jbl.com
Thanks for your review on our JBL Tune 310C USB. Sound quality can be affected by the source device. We are always looking for ways to improve our products. Your input is important, and we will make sure your feedback reaches the right department.