Phantom Electric Go-Kart
Product details
Web ID: 7648641Ratings & Reviews
1 customer image
Speed surprised me but the backing on my seat snapped
I bought it in used condition yesterday and it’s fun and eye catching but my seat backing snapped and there aren’t any replacements……
Customer review from RideJetson.com
Response from RideJetson.com
Dear Valued Customer, Thank you for sharing your feedback regarding the JetKart Phantom Electric Go-Kart. We're glad to hear that you're enjoying the ride and found it fun and eye-catching. However, we're truly sorry to learn that the backing on your seat snapped. We understand how frustrating that can be, especially when replacement parts are difficult to find. Although you purchased the unit in used condition, we’d still like to assist you further. Please don’t hesitate to reach out to our customer support team at 1 (844) 585-7462. We will further look into this matter and further investigate this issue. Your satisfaction is important to us, and we appreciate the opportunity to help.
Poor quality
We purchased this for Christmas for our son about three years ago. It has been stored inside in our heated garage and suddenly one day just stopped working. Won’t charge, lights on the unit flash two different colors on each side
Customer review from RideJetson.com
Response from RideJetson.com
Oh no, we're so sorry to hear that your Phantom Electric Go-Kart is no longer working. The Phantom is one of our retired products, but feel free to reach out to us at reviewresponse@ridejetson.com and we can see if there are any other options for you at this time.
Fun in the Sun
I bought this a little over a week ago andthe assembly was easy and quick. We charged it up and the grandson and I began to play with it. in a half hours time he had mastered how to use the kart and how the signals of beeps worked. And off we went thru the neighborhood, he on the kart and I on a bicycle. It really goes but does alarm if you go too fast or up to steep a grade. He had a ball with it for over an hour before it told us the battery was low and needed to charge. Over a four day period he had a ball with it and I did get on it once for a few minutes. I will get more time next week when he is back in school during the day. Highly recommend this kart and look to have may hours of fun with all the grandchildren with it. I reason for them to want to visit grandpa.
Recommends this product
Customer review from RideJetson.com
Bought 3 for my kids
I did have a problem with one of the units but customer service was amazing and with in a few days they sent out a replacement I have 3 kids and twin boys are very hard on them and still hold up well
Recommends this product
Customer review from RideJetson.com
Response from RideJetson.com
Thanks for sharing your story with us! We're so glad to hear that our Support Team was able to get your kids riding again! It's great to hear that the Phantom Go-Kart has held up with your three kids. Happy riding!
2 carts purchased, both inoperable
Bought 1 for my 9 year old daughter Christmas 2018. Within 3 months one of the handles had broke off. Unfortunately it wasn’t registered before the receipt was lost. Purchased another for the same daughter In June 2020 for her birthday because she loved it so much and it quit charging after 2 charges. This one is registered. We will see how this goes.
Customer review from RideJetson.com
Not even a month and it stopped working
I purchased on 6/30 and on 7/15 started shutting off while riding. I charge like you are supposed to and as soon as we turn it on it starts beeping and cant use it at all. One side is totally dead while the other side tire keeps turning. Kids use it maybe 5xs and now its useless. Waiting for warranty dept, lets see how long this takes.
Customer review from RideJetson.com
Poorly built
I purchased this item and it is now the second on I purchased the first was DOA. And the second just goes around I circles one side worked for about a month. The bolts fell out on the bottom and cover was loose and inside screws on the circuit boards only one per side. Of 4 needed.
Customer review from RideJetson.com
Jetkart
This thing is freaking amazing!!! Awesome for the whole family to use, from me the father to my 4 year old!!!
Customer review from RideJetson.com