Kenneth Cole Reaction

South Street 3-Pc. Hardside Luggage Set, Created for Macy's

This luggage is poorly made. The suitcase cracked the very first time I used it.

The suitcase was delivered on time and seems to be of a good quality. The color looks more like brown than rose gold. The suitcases (including the plastic bags that encased them) have a strong toxic odor. This strong scent remained even after I opened the suitcases and aired them out (for several days). I am afraid to pack my clothing for fear that my clothes will retain the scent. This is a huge disappointment for me as I need to travel soon. I will now have to return these and purchase a different set from another store (great inconvenience)

Received as a holiday gift. First use the handle broke on one of the pieces. Macys was quick to exchange the set, though. Poor quality—zippers get stuck easily, no pockets on the inside, and the luggage overall just isn’t Durable. Would not purchase again and don’t recommend!

Worse luggage ever. Got damaged on first trip. Zipper inside broke as well. Very dissatisfied and disappointed

Loved this purchase. Sturdy a recognizable color at the baggage claim. Noticeably trendy as well.

My mom bought this set two years ago, she goes to Mexico at least twice a year and they are still in great condition. The color is so cute, like gold rose. She loves them!

Bought this set for my regular international travels. After my second trip the zipper stopped working and the handle had broken off. I do not recommend buying this item. A total waste of money.

Lightweight, comfortable and durable material. We have traveled internationally three times and they still look great!!

The handle on one of the pieces broke in less than 6 months. Only traveled with the suitcase 2 times. I am not pleased.

great and durable, have used on multiple trips. i love the ability to push with the handle

I purchased this set in Aug 19 for a planned trip in December 19. I am used to traveling only using hard luggage. This set was beautiful. Neat. The silver color would be easy to spot. I travel with 2 small children. This luggage made it easy for the kids to help me push it through the airport. However on my return trip my zipper on one of the pieces was open and my luggage was presented to me as if it was a Saran wrapped sandwich. When I got home it took me 6 -7 attempts for the one piece to close properly. It did close. I could not afford to travel again with the thought it may or may not secure properly the next time. Wish it was not discontinued but did get another Kenneth Cole set to replace this one. The brand is sturdy and I may place the blame partially on airport personnel before Kenneth Cole. I would recommend this set even with the issue with the zipper. Macy’s was amazing at helping me replace it. Thankful for the customer service

Thought I would try hardside luggage again, as the last time I did was back in the 80's before 4 wheels were introduced. The first use of this, medium size one, and it has a major dent on the top after retrieving from the luggage belt. I am very disappointed in the quality of this product. Was able to pop it out, but you can still tell it was dented. Afraid it will crack if used again. Returning asap.

Got the product the way I see it on the ads. Great condition. Commendable

We got them in gray and they are super cute .. jst like the picture the color and the style and everything very good material love them

I've had this set for a while. It's very durable & has lasted. it does the job. easily seen at the airport.

I've been on two AA trips with this luggage so far. It's help up very well and still looks like new. (Surprising, since we all know how the airlines love to destroy our luggage!) I love the Rose Gold color. It's easy to pack in, effortlessly rolls either pushing or pulling it, and it fits well above my airline seat. So far, I'm loving this set.

Just made a second trip with our new luggage set. We bought the charcoal color. My husband and I use all 3 pieces when we travel. He uses the medium size, I use the big one and we put shoes and toiletries in the small carry on. Works perfect for us. The wheels roll very smooth and the handle/construction is solid. We are very happy with this set.

We bought this set for my daughter for her high school graduation. She's used it to go back and forth to college for two years and it's been great for her. It's been banged around pretty well and still looks good. Will probably buy the gray color for my son next year.

We just returned from a 2 week international trip. We went through 6 different airports. This luggage held up great. *Better than my husband!* It was light weight, well organized and easy to spot on the conveyor belt. Loved it.

Great luggage, Very spacious and nicely built. My wife loved the color too.

I bought this 2 times, but only packed/ used it for the first time last week..you cant over pack due to the zippers..Overall, great quality.

pretty much is good for one time use. we used it for a flight. one was damaged pretty bad.

The handle on the mid size piece snapped off the second rime I used it! Returning the whole set. Very poor structure

The way everybody luggage is treated in all airports all over the world is BAD, so they are going to get damage sometime in your trips. I purchased 2 set before, first trip it got damaged. Customer center for Kenneth Cole had been so good for me, you call or either in a email with your information and some pictures of the damage they will replace with a new one very soon, without to have to return the old one. No always the same model number or color, for me that was acceptable always. You have 10 YEARS cover. make sure you save the tag with the numbers, no necessary the receive. From 2 set I owned I probably changed 4 or 5 already. The old suitcase, the one they don't take from you when I travel to the countries where you need to go with gift for the family, you use the old one and find somebody to donate it. Believe me, you will find somebody that know where to fix it. Sorry but I care very much for the environment and recycling. Take advantage of the price.

This is our first time trying hard instead of soft luggage. We travel internationally quite a bit and need sturdy luggage. They survived their first trip beautifully. They are very spacious and easy to identify since we bought the silver ones. The only thing I wish the carry on had some outside compartments and the larger luggage had a plastic compartment for liquids and additional compartments for lingerie. Other than that I am very satisfied with them.

Hole in the bottom by wheel after two uses Hole in the bottom by wheel after two uses

Bought this luggage set for my trip to Europe and it held up great. I bought it in cobalt blue, but wish they had more colors! I didn't have any issues with the handle system and read the reviews before purchasing. Both my husband and i thought the luggage was perfect for our trip. The warranty is also much better than most other brands. i would recommend it.

I purchased this luggage set for to replace a set I had been using for over 10 years. I travel a lot for work and so my luggage gets a lot of use. I purchased the Cobalt Blue and I love the color and the style of the luggage. It is lightweight which is great since I tend to overpack. I like the handle on the bottom because it makes it easy to pull out of the overhead bin. Overall I would say this is a great luggage set for the value.

Lightweight and versatile! The 3 sizes are great for various trips I have planned. The luggage is lightweight and rolls easily. I love the interior with the separate packing space in the lid and the garment restraint straps will keep everything in place.

it broke easily it broke easily it broke easily it broke easily it broke easily it broke easily

Traveled to Dubai with the large case for the first time, and the handle broke. I plan to return the set ASAP.

My husband and I bought this luggage for our Anniversary trip and the wheel broke on the big one the first time we used it. I wanted long to return/exchange it ended up having to call the manufacturer company to get a new one so far it hasn’t broken yet after our first time using it.

Read the reviews keeping everything in mind decided to purchase this set. Agree looks flimsy. However kept the set because for local, car travel it’s perfect.... a true test I went to Europe and used the largest one, packed it full there and on the return not full. I also used 2 neon straps to hold it in. The luggage is perfect!! It rolled smoothly. The side handle is perfect.... my only wish was that there’s no side zip up pockets, so having travel bags is a must . Hope this set lasts can last

I bought a set, but looked around different places for a quality set. I wanted something good, but affordable. I used these on a family trip and I was very satisfied with the quality and the comfort of this set. I definitely recommended!

I purchased two sets of luggage. I decided to keep this set because of better warranty and name, gave my son the other set. I work out of state so I wanted to have a new set while traveling via car. I wasn’t concerned with the treatment the bags receive at the airport, I have luggage for that. I started to pack the large suitcase with a few items, lifted the handle to pack in another room and the extension handle separated. I saw there were a couple Allen screws so I put them back in and tightened them. I thought problem solved. I finished packing, lifted the handle and it separated again. So, I carried the suitcase to the car and made my 1000 mile trip. I only brought the large piece. Now the good part - I took the one piece of luggage I have to Macy’s to find they don’t carry them in the store so the customer service said to mail them back. Problem is I have one with me, second option was for me to purchase another set at a higher price and then return the broken one.

I purchased this in black friday. it seems good and not heavy. Thanks for macys

Luggage is pretty but could not locate inside pockets which in product description listed four. I finally found two inside zippers but there are no pulls, you have to try and get your fingers in enough to be able to slide the zipper down. It looks like they were sewn in backwards on the lining, like a product defect. I guess you could put something in there but it would be between the hardside and the lining and then you still would have to struggle with the zipper to close it. Not sure if I am going to keep them or not.

This luggage was so flimsy I was afraid I was going to put a dent in it just trying to get it back to the store to return. I could never imagine it surviving baggage handlers or multiple destinations. It would literally bend in with a light touch. Tin foil would be stronger.

I ordered 2 sets of this luggage, blue for my husband, red for me. Order was placed on a Monday & was delivered on Wednesday. I was very impressed. - especially since the website said the orders typically shipped in 7 days. The luggage appears to be very good quality. I will update on durability after our next trip.

We bought these nice suitcases to replace old ones we've had for fifteen years that were used SOOO many times. My husband travels a lot for work and used the travel size once and the handle that pulls out for easy pulling was stuck inside. I called and had them replaced. Praying the new set doesn't have any issues cause we would like to have for fifteen years of traveling. Macy's was AWESOME with the replacement. Love Macy's! Thank you.

I used this set for a short instate weekend trip without any issues. It is light weight and easy to maneuver. Just this last week I tested the large and smallest suitcase on a international journey. Both pieces handled great in the airport and were lightweight so I didn't go over the 50lb limit. After being handled 3-4 times in the airports the corner with extra support broke. I was hoping this wouldn't have happened for a few more uses but it is what it is.

My husband and I used this set for our honeymoon trip. I’ve always had hard luggage, without incident. The first use of this, medium size one, and it has a major dent on the top after retrieving from the luggage belt. I am very disappointed in the quality of this product as I have never had an issue with non name brand hard luggage.

Great-looking product. Can’t wait to go on vacation. It has the look, color and the features I like. Ordering second set. Great price also.

We loved the look of the luggage when we received it. Great color! However, after using it just once, it is all scratched up and one of the suitcases has a big dent in the corner. I don't understand why they would only make the luggage with corner protectors on only two of the four corners! This was not the quality I was expecting for the name brand and price.

4 stars mainly because I have not used it for travel yet. Looks amazing, color is very nice, it's light and easy to move. I like that every side has a zipper - so, it's easier to keep your stuff nicely folded and separated.

After rereading info on inclusions provided in the case, can not find side zipper pockets!

I absolutely recommend this product, it is light and good quality,very spacious,good price!

I got a very good deal from Macys, They shipped right away. the color its the same as the picture, tires look very nice and smooth, heandles have 2 or 3 positions, and they are very light weight. I will take them to my trip to Mexico, I will update my review after my vacation, in the midtime, I love them!!

Scored this luggage set on a great sale. Once it arrived and saw in person, I immediately ordered a second set. Nicely made, light weight, durable and smooth wheels (4 on each bag). Very pleased with this purchase.

I love it even more in person than in pictures. The smallest on is smaller than I thought however the biggest one is bigger than I thought so it balances eachother out. My husband and I plan on using these for an upcoming vacation. They will be perfect!

This set was perfect for traveling in style. It is light weight and has the 360 spinner system that helps you pull or push while trying to carry all your luggage at once. I found the luggage set very useful at the airport as well. The color and design stands out above all others. I highly recommend this luggage for anyone. I actually bought two sets during the sales - one for myself, and one for my sibling and she loves it as well.

Luggage is very lightweight, color is not as bright as it looks in pictures, that good for me. Feels very sturdy