2.0 K575 Plus Brewing System
Product details
Web ID: 260286269 reviews
Machine will break soon after warranty is up
When it worked, I loved it. HOWEVER, a few months after the warranty expired, it stopped working. Keurig doesn't allow any repairs, either by itself or independent repair places. If you want to enjoy the convenience of a Keurig, you have to buy a brand new unit. I took the machine apart to see if I could find and fix the problem. I couldn't. A piece of cheap plastic had broken and this prevented the machine from working. But Keurig got what they wanted, the sale of another machine.
Customer review from keurig.com
Response from keurig.com
We appreciate your feedback.
Great coffee machine
Ok, I just got this about a week ago and love it. I've had no problems so far but if I do i'll be returning and updating my review. I highly recommend this it's completely customizable and makes great coffee.
Recommends this product
Customer review from keurig.com
Response from keurig.com
Thanks for your review!
Great brewer, but has issues
I got the K575 as a warranty replacement for another brewer, and I was instantly smitten with it. Love the touchscreen features and lighted reservoir! It worked wonderfully for me since last October, but now we are plagued with the same needle issue as we had with the last one. I clean it daily, as my husband uses it for water to make tea, and he does not like grounds in his cup. I just don't get it.
Customer review from keurig.com
Response from keurig.com
Thank you for your review and feedback. What may sometimes happen after brewing many K-Cup pods is that some of the coffee can get in the needles (top and bottom). This can result in seeing some coffee grounds in your cup, which is normal. You can find video instructions to learn how to clean the needles in one the the Keurig 2.0 Plus Series coffee makers here: http://support.keurig.com/article?id=kA036000000SplWCAS&retURL=/apex/help
Newest edition to the family
My husband bought our K525 plus about a year ago & I was a little hesitant at first (being brought up on Mr. Coffee) but haven’t looked back since! It’s one of the best things he’s ever purchased! It’s so quick & easy to operate & clean, has so many functions. We not only use it for coffee & tea but also soups, oatmeal, grits, hot cereal, instant potatoes, & much more! the only issue I’ve ran into is where to buy a back up coffee filter for this model. They sell some in many stores but not for our particular brand. If u purchase this I promise you won’t be upset ‘
Customer review from keurig.com
Response from keurig.com
Thank you so much for your review. We are glad you are enjoying your K525 coffee maker.
Great Year of a couple 1000 cups of great coffee ♪
Just cleaned up this mean machine...It will be one year old next week...Problems...None. We make at least five cups a day without any problems. I descale about every 4 months and clean everything...I use white vinegar...without any problems...I can't believe some of the reviews I have read...After over 1800 cups of great coffee...I could not be happier or more content.
Recommends this product
Customer review from keurig.com
Response from keurig.com
Thank you so much for your review and feedback! We're happy to know that you're maintaining your coffee maker, keeping it clean and functioning properly. Happy brewing!
Trouble
Nothing but trouble, it always says water under pressure, I've cleaned it, cleaned the needles. Nothing works
Customer review from keurig.com
Response from keurig.com
Thank you for your review and feedback. We're sorry to learn your K575 coffee maker is not functioning properly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to speaking with you!
Excellent experience with the K575 Brewer
I have read the different reviews and I decided to write of review of my experience with the K575. I had purchased my K575 Brewer in April of 2016. I have never had a problem with it in any way and our family brews coffee numerous times a day. We mostly use the Vue Pods and also different flavors with the K-Pod, as well as using the carafe; I believe the reason we have never had a problem, as others have written, because it is thoroughly and carefully cleaned at least once or twice a week. My only disappointment is that Keurig is no longer going to be carrying the Vue Pods. When we found out that Keurig was fazing out the K575, I purchased a couple more. After viewing the different types of Keurig Brewers that other people have, I feel the K575 Brewer is the best of all of the Brewers. If you want your car to be dependable, it means making sure it has proper maintenance, the same goes for the K575 Brewer. I have also purchased the K15 for my spouse to put in his office.
Recommends this product
Customer review from keurig.com
Keurig 575
Purchased Keurig 575 about six weeks ago. Two weeks ago, grounds started overflowing inside of pod basket and elsewhere. Despite removing and cleaning all parts, the problem continues. Never had this issue with my 8 year old Keurig which simply died and was catalyst for purchasing the 575.
Customer review from keurig.com
Response from keurig.com
Hello Bette and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739 and reference 91-4899002390. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.