kimi + kaiWomen's Adele Hooded Trench Coat
Shipped and sold by Luxury Lane
Limited-Time Special
$131.60 (30% off)$188.00
Color:Red
Size: Please select
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Web ID: 20889422Complete the look
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5 reviews
Deb
3 months ago from Phoenix
Verified PurchaserYes
Horrible customer service
Macys sent my coat to the wrong address. I was on hold for 38 minutes waiting for an unavailable supervisor. The agent said do you want a call back? No one ever called. I have not heard from Macys and I don't have my coat!
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Cc
5 months agoVerified PurchaserYes
Buttons too tight
Too hard to Open the coat. The buttons are too tight and it is very difficult to open!
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Tina
11 months agoStylish Raincoat
Very stylish, everyday raincoat. Heavy enough material that when buttoned up keeps you warm. Raincoat hits right above the knee for added protection and added style. Hood is a bit oversized.
Recommends this product
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Kitty
1 year agoVerified PurchaserYes
Pink Trench
lovely coat, it's longer than I expected more of a three quarter length than a shorter length. Not a true pink.
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THEIR CUSTOMER SERVICE SUX
The coat has not been worn yet. There is a discrepancy on the invoice. After 3 attempts i reached a human on the phone. She tells me to pay the bill and it will be reviewed in MAYBE 60 days. Customer service departments with whom i have worked would resolve this in days if not hours. As i have often said "A customer service S--- Show can ruin any brand - no matter how first class."