Flex Edge Beater Stand Mixer Attachment KFE5T
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Product details
Web ID: 519386751 reviews
Enamel chips off into food
I’ve had this for 18 months and it is chipping. Poor quality
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Sam25, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Flex Edge Beater. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#356590379 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team
Defective Appliance, Awful Customer Service
I bought this stand mixer after we moved and the pandemic started. I use it maybe 10-15 times a year, so definitely less than 100 uses. Yesterday, while making a Small batch of hamburger buns, the head sheared off the base and flew onto the floor. Thankfully no one was hurt and it didn’t damage the floor. I started a chat, showing photos of the mixer and was then asked to call in, which I did. The agent informed me that the mixer is from 2013 (hard to believe since I bought it in 2019 or later) and the best they can do is offer a 30% discount on a new one from their website. Kitchenaid definitely does NOT stand by their products.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello, JanineB ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@Kitchenaid.com with your model, serial, and phone number; Please include review ID # 765858 in the subject line. We look forward to hearing from you! - Eric
Bought the same one again after 25 years! Great mi
(This review was collected as part of a promotion.) I bought htis as a replacement for an identical Artisan mixer. It was 25 years old and started to fail. Getting it repaired would have been an expense and a large pain in the butt, so I bought a new one. Same colour, even. I liked it so much, used it a fair amount, have a couple of attachments — could not think of being without it. Works perfectly, as usual, as expected, as it should. The old one had a little spring on the shaft to which one attaches the beater or whisk; the new one does not. Is that a faulty machine? Seems to me the spring was necessary.
Customer review from kitchenaid.com
Good idea to get
I bought this beater soon after I had used my mixer a few times and it was well worth it. The rubber edge makes sure it scrapes the whole bowl so you don’t have to stop and scrape down the sides as much.
Recommends this product
Customer review from kitchenaid.com.au
Bad
Won’t publish truth about issues. Don’t waste your money on something heavy that additional parts don’t work on it, even when it’s from them!
Customer review from kitchenaid.com
Great attachment
I've had my Kitchen-Aid mixer over 30 years and it's worked perfectly the whole time. In that time I have had to replace the beater only 2 times. Made to last.
Only beater I use
Cleans the sides of the mixing bowl which helps improve mixing and lessens the frequency of manually scraping the sides of bowl
This beater is amazing!
I got this as I get frustrated having to scrape the bowl so much. This amazing beater really does the job well. I highly recommend it!
Recommends this product
Customer review from Kitchenaid New Zealand