Fresh Prep Slicer/Shredder Attachment KSMVSA
Product details
Web ID: 4560629Third time's the charm...maybe, we'll see!
I truly love this attachment, BUT I am on my third one because it keeps breaking where the clear plastic separates from the white metal compartment. Please make an all metal one and forego the plastic shoot. I gave it an additonal star because when it works, its a game changer!
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear wecook, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Slicer/Shredder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 353312957 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Worth the Purchase
I inherited my MIL’s Kitchen Aid K5-a mixer. I immediately purchased the Fresh Prep Slicer /Shredder because I shred block cheese weekly. I cannot explain my sheer excitement and satisfaction of how well this product performed. Unlike most shredders, I did not have to pull compacted cheese out of the blade rotor. Nor excessively push the cheese down to go through the tube to grate. It simply did its job. I was so impressed I videoed and sent it to my husband and asked why we waited to get one of these mixers! We will be ordering the ice shaver and pasta maker/cutter soon!!! So well done Kitchen Aid! Thank you!!
Recommends this product
Customer review from Kitchen Aid
What a great addition to my stand mixer!
This is such a great addition to the stand mixer and I have been wanting it for quite a while. I’m really looking forward to using it for grating cheeses - what a timesaver!
Recommends this product
Customer review from bloomingdales.com
I expected better quality from Kitchenaide
I have used this shredder attachment twice. It shredded cheese fine, but today I attempted to grate an onion. It took multiple passes to get a small amount of grated onion because the majority of it ended up outside of the metal grater and even blocked the feeder tube. Better yet, the inner feeding tube is now broken because I tried to remove an onion wedged onion layer. I also cannot remove the outside feeding tube from the housing because it is completely stuck.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Greek mama, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 350065969 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Very quiet and simple
I brought this to replace my grater slicer on my thermomix as I find the one I had was squashing the cheese and wasting alot of it and it was very loud. The kitchen add grater is so uniform in its grate and dosent waste food in the process.
Recommends this product
Customer review from kitchenaid.com.au
Disappointing
I have only used this grater attachment to grate soft cheeses 3 or four times (e.g. mozzarella, gouda, gruyere, swiss). The large hole grater insert is already quite dull. It was not used for hard cheeses. I'm quite disappointed in the product.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Neurad1 , Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291305675 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Great for 3 uses and then broke.
Broke on the 3rd use. The top plastic chute broke off from the body.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Shell77, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Slicer/Shredder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290976572 used for the review, phone number, street address, zip code, model & serial number on the unit, and date of purchase. We look forward to your reply. Thank you. Review Team
Convenient
(This review was collected as part of a promotion.) Worked great when it worked but broke during second use.
Customer review from Kitchen Aid
Response from Kitchen Aid
Hi. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #714731, so we can look into what happened. Thank you. - Teresa