Ice-Cream Maker Attachment, KSMICM
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Product details
Web ID: 140851131,032 reviews
Bottom cracks
In 2023 I recieved this product as a gift less then I year and the bottom cracked letting all of the liquid out that keeps it cold and cant be fixed. I reorder it in 2024 because I loved how easy it was to work. Now again the bottom cracked and cant be fixed. This one is less then a year old again. Both times I followed the instructions always handed washed. I even let the bowl come to room temp before washing it. I followed the storage instructions too. Don't know what is going on i will not buy this again.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Tamgann, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#359742598 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Easy to make delicious ice cream
It was really easy to use and I made the most delicious ice cream for my kids! This Kitchenaid attachment is so easy to clean and store. It feels well made and durable.
Customer review from influenster.com
Not worth the price
We had it for just over a year and then it cracked while in the freezer and liquid started leaking all over the place when we used the bowl. So disappointed that the warranty is only for a year so now it’s useless. We wish it would’ve lasted a little longer, especially for the price.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Me123, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#355922556 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
I Love Icecream
I brought this and I will never buy shop bought icecream again
Recommends this product
Customer review from kitchenaid.com.au
Horrible product
Don’t buy! Leaks blue fluid after one use. Defect
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Susan, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#355049062 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Makes great ice cream
Been using this to make frozen custard. It’s easy to use and makes delicious ice cream.
Terrible product!
Kitchen Aid ice cream maker is a terrible product. Bought brand new - tried to use it several times with full freezing time and different recipes but never got cold enough to even partially freeze the mix . No coolant leaks, no apparent defects. Just doesn’t work!
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Gray1206, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 353895603 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Cracked!
bowl cracked less than a year and only a handful of uses...now it is worthless
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear cmoneymillz, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team