KitchenAidSemi Automatic Espresso Machine with Burr Grinder, KES6551
Product details
Web ID: 19375876Great coffee machine
Easily the best home semi automatic coffee machine I've ever used. Very well built and is the quietest machine. Finally a machine that I can make coffee as good as a cafe.
Recommends this product
Customer review from kitchenaid.com.au
Great product with a severe flaw
We really enjoy the product and it is very natural and easy to use. The only thing we don't like about it is that the water tank often leaks. We have to partially fill the tank and fill it without removing tank from the unit.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear GroundSeal, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi-Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#377788379 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Overall good machine, faulty water reservoir
I absolutely love this espresso machine. It is efficient and quiet and easy to use. The handbook has easy ways to help you figure out if you are over/under extracting the espresso. However I would have given it 5 stars, but I have had complications with the original order as well as with this machine. There is some issue with the water reservoir sealing to the machine. It doesn't seem to sit fully snug and there is a small leak each time I try and reset it into the machine. I have got it set now so it doesn't leak, however I will not remove the reservoir to prevent further leaking. I had already returned my original machine and the this replacement does the same thing.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear H207, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi- Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #377692798 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Leaking everywhere
This espresso machine has been leaking water all over the counter ever since I got it. Kitchen aid product help is impossible to get ahold of last time I called it was a 10 hour wait. Do not recommend this product.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear CourtMeade, Thank you for your review. We are sorry to hear about the concern you expressed regarding your KitchenAid Semi-Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #377613550 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Great buy
Outstanding Performance especially for the price. Has as many features as more expensive units
Customer review from Kitchen Aid
Great look!
The design looks great on the counter — clean, modern, and solidly built. It’s also surprisingly easy to use. I'm not an experienced barista, but able to pull a good shot in a day. The controls are intuitive, the grinder settings are simple to adjust, and pulling a consistent shot doesn’t take much effort.
Recommends this product
Customer review from kitchenaid.com.au
Quiet Grinder Shines, Steam Wand Issue Disappoints
I really enjoy this espresso machine. The grinder is impressively quiet—easily the quietest I’ve ever used—and that feature alone is worth five stars. That said, I did start noticing a small but constant drip from the steam wand within the first two months. It only happens when the pump is running, but it’s persistent enough to be concerning. I reached out to the small appliance support line and was placed on a 1.5‑hour hold. I opted for a callback, but unfortunately never received one. I still need to get in touch with support to resolve the issue.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Patagonia, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #376937355 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Coffee Machine
Absolutely tickled pink with my new Semi Automatic Espresso Machine
Recommends this product
Customer review from kitchenaid.com.au