Semi Automatic Espresso Machine with Burr Grinder, KES6551
Product details
Web ID: 19375876Love it! It all works super well and looks great to boot. My only complaint, and it could be a user error, is I cannot figure out the steamer wand for the vegan milk for foam
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear coco87, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375376860 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
The best machine ever
The best investment I have made in 2025 ❤️, this machine is beautiful; precise and easy to use .
Recommends this product
Customer review from Kitchen Aid
Great Coffee Machine
Great coffee machine from KitchenAid. Solid build, easy to use, and makes consistently good coffee. The size is perfect — compact enough for the bench but still feels substantial and well made. Very happy with this purchase.
Recommends this product
Customer review from kitchenaid.com.au
Horrible
Third machine I received that was defective. First one just stopped working, second one the grinder wasn’t working correctly and third is leaking. Currently in the process of trying to return it and the process has been so frustrating. I’ve been on the phone with many reps- some helpful, some not and the issue is still unresolved. I do not recommend an espresso machine from Kitchenaid. Better go with Breville or the other many options out there.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Vivkskrke, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team
So Quiet!
Love this machine! It’s quiet, holds a lot of water and the steamer wand works great.
Recommends this product
Customer review from Kitchen Aid
Unsatisfied
I bought this 3 months ago, and I’m not to happy the pressure gauge doesn’t work right
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear None, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374762120 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Water leaking from tank straight out of the box
I bought this for my girlfriend for Christmas and straight out of the box it's already leaking from the water tank. Wish I had read reviews because apparently this is a known issue thats been going on for a while. It's ridiculous that they havent fixed this and are still selling this product with such a known issue. We tried putting an O-ring in the tube at the bottom of the water tank so hopefully that works, because since I bought this over a month ago for Christmas it is already past the refund window. Even if it works, I doubt i'll buy anything else KitchenAid in the future. Ive lost trust in them as a company.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Mike, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374760744 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Easy to use
This was a gift that gets used everyday. It is extremely easy to use. I use it primarily for lattes, but have made Americanos also.
Customer review from Kitchen Aid