Lab-grown Pink Sapphire (5/8 ct. t.w.) & Lab-grown White Sapphire (1/3 ct. t.w.) 16" Layered Pendant Necklace in 14k Gold-Plated Sterling Silver
Product Details
Web ID: 15136752Not layered
I doubt if they meant to make it like this. Although advertised it for layered. But this is what I have got. Tangles in one layer. Not okay.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the item arrived tangled, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Nice, but misleading description
The packaging says this necklace has a lab created ruby, not pink sapphire as the description on the web page says. Because the color is pink and the size is ok, however, I am keeping the necklace. Please update the description on either the web page or packaging, or both, to show which lab created stone(s) is used. Note, the white sapphire in the double pendant is ver very small.