Chocolatier® Peach Morganite™ (1-3/4 ct. t.w.) & Diamond (3/8 ct. t.w.) Ring in 14k Rose Gold
Product Details
Web ID: 6161266The shipped ring is different the its picture
I ordered Le Vian chocolatatier peach morganite ring, the ring I got doesn’t look like the one shown in the pic, it doesn’t have black polish around chocolate diamonds and on the prongs, its solid rose gold with white diamonds, no black polish, no chocolate diamonds. Even the peach morganite color is very dull.
The ring shipped is different than the pic
I ordered Le Vian chocolatatier peach morganite ring, the ring I got doesn’t look like the one shown in the pic, it doesn’t have black polish around chocolate diamonds and on the prongs, its solid rose gold with white diamonds, no black polish, no chocolate diamonds. Even the peach morganite color is very dull.
Response from Le Vian Team
We are sorry to hear of our disappointment. It is important to us that you are happy with your purchase. Macy's can either replace the ring for you or send the ring to the service center for evaluation.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the item that you received does not look like the picture and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service