Smart True Hepa Air Purifier
Product details
Web ID: 10015703Game changer
Best decision I've made in a long while!! We live on a dirt road and for the last couple years traffic has increased times ten (more dirt in the air). I have this little machine in our bedroom and after about three nights we noticed a huge difference in our quality of sleep. I'm so happy we have it. Maintenance is simple. Really love seeing the air quality levels as well. Looking forward to getting a couple more for the other parts of our home.
Recommends this product
Customer review from etekcity.com
Short life - works well until the warranty's done
First of all, the unit is very effective at cleaning the air and removing odors; it is really amazing on how effective it is. The reason for the poor rating is because it has a short life. Our first one lasted about 3 years and then the electronics froze up, like so many others in the review section. Because I had already purchased new filters for it and in spite of it's short life span I purchased another one like it yesterday. I filled out the form to get the 2 year warranty and hope Levoit has fixed the chronic electrical issue. I think the warranty should be 5 years.
Customer review from etekcity.com
Response from etekcity.com
Thank you for sharing your experience, John. Our support team would like to hear more details so we can better assist you. Although we do have a maximum manufacturer's warranty of 2 years, we would be happy to see what we can do to help. We stand by our customers so please reach out to us at your earliest convenience; just mention this review. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We are here to help!
Work good, able to turn on lcd display to sleep
I loved the 131s air purifier it worked really good until it went out. I had 2 of them. Since April 2019 One worked for maybe 2.5 years the other for a week under 4 years this month it just went out. Turned it off by the button and then when I went to turn it on at night the button would not work. So I unplug it and plug it back in and none of the lights would work. Dead. Still going to purchase a couple of newer models.
Customer review from etekcity.com
Clean air in my house!
This air purifier is awesome! On top of our house being old, we also have two dogs and two cats. Needless to say, the air quality can suffer. This air purifier has been great! I truly notice a difference in the house. I also love that you can control the unit from your phone. The app is easy to use and has great features.
Recommends this product
Customer review from etekcity.com
intuitive and quiet
It's not dead silent, but it is very quiet compared to other air purifiers I've had. Especially since this has a hepa filter in it. the touch screen works super well, and I especially love the timer. I'll run this for a couple of hours before bed while I'm winding down getting ready for bed.
Recommends this product
Customer review from etekcity.com
So far so good
This is a pretty good and decent size purifier, a good match to our bedroom. It’s easy to set up and navigate through the app. It doesn’t make very loud noise like the ones that I had, even though personally I prefer loud operation since our room is facing the street. It does keep the air clean in our room and also have some nice features, like timer, schedules and auto mode etc. So far it’s working pretty good. Hopefully it will last long.
Recommends this product
Customer review from etekcity.com
Outstanding!!!
We absolutely love this air purifier! We were the last to jump on the train of purifiers but after using this for over a week I don’t know how we went without it! We have a lab that we keep in our enclosed sunroom and this thing is the best for that room! (It’s also close to our kitchen and keeps the odors down from there as well). I couldn’t believe the difference of keeping down pet dander and not to mention smell of “outside” when we let Marlee back in… it really kicks into high gear and takes care of cleaning the air! We are hooked! I love this and highly recommend!
Recommends this product
Customer review from etekcity.com
Fails within warranty period
Can confirm, this unit will fail within the warranty period under normal load and while following recommended maintenance. The issue that will occur is the screen will completely light up and then slowly dim to red while the controls remain unresponsive. Unplugging it and then plugging it back in again will delay complete failure for a short time, but it will eventually no longer work. There is also an audible click from an electronic component inside the unit while it fades. I have no attempted to troubleshoot this yet since my unit is within warranty, but i seems to be a fault on the circuit board. They are sending me a replacement against my wishes because if this is a manufacturing error, as further review reading will have me think, the replacement is going to fail as well. I will be tearing my broken unit down to investigate where the fault is as soon as they tell me they don't want it back for anything.
Customer review from etekcity.com
Response from etekcity.com
Thank you for sharing your feedback with us. Is there anything our team can do to earn your full satisfaction? Our support team is available to answer any questions or concerns; just mention this review. Our email address is support@levoit.com, and our phone number is (888) 726-8520; just mention this review. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We hope to hear from you soon!