Superior 6000S Smart Evaporative Humidifier, LEH-S601S-WUS
Product details
Web ID: 19074191Short Lived and Poor Customer Service
We purchased this product and used it for about 3 months, until the rainy season. Then we stored it. When we took it back out in the fall, the pump had stopped working, which leads me to wonder about the choice of storing it (which shouldn't be an issue since it is made to store). I contacted Levoit, and had a delightful discussion with a customer care expert. At no point did the kindness of voice ever stop, but that is the only good point in my almost 3-week process to access my warranty. First, I had to call the company to ask where we were in the process. My email had to be released from some folder for customer service to read it. Then I was contacted by this service agent, who asked for the standard information. But when he didn't receive everything on his end of my return email. He kept asking for what I already sent, not explaining that he didn't receive it. There aren't enough characters to detail the rest. Now I have to wait an additional 1-2 weeks to ship it.
Best humidifier on the market
Been running for 3 years now without a hitch. I absolutely love how easy it is to fill at the sink, and love how big the tank is.
Customer review from etekcity.com
Keep your musical instruments in tune and happy!
I bought this evaporative Humidifier because I have several musical instruments in my apartment. Musical instruments are not happy or healthy in a dry environment. This is why you often see instruments kept in a separate room in quality music stores. The Humidifier also helps the instruments stay in tune. One of my many instruments is a Hammered Dulcimer. Before I bought the humidifier, I could hear the strings or the wood that holds the strings pinging because the room was too dry.. A dry room can also do permanent damage to your instruments in cold weather.
Customer review from etekcity.com
Efficient but needs a lot of attention
Does a good job humidifying the house but it sometimes makes a squealing noise and I don't know why or how to make it stop. Filters need cleaning every time we fill the tank.
Recommends this product
Customer review from etekcity.com
Response from etekcity.com
Thank you for sharing your experience. Our support team replied to your email to better assist you. We are here to help!
Guitars protected from drying out.
Excellent humidifier! I use it in my band room to keep my guitars in good shape.
Recommends this product
Customer review from etekcity.com
AFTER 4 MOS FAN BAD!!!
Was loving this humidifier until a few days ago! The fan started making loud noises, then stopped!! Very disappointed that now I’m going to have to go through the very time intended warranty process! This particular humidifier was listed on Wirecutter Consumer Reports as best humidifier to purchase. This item is the Levoit 600S Smart Hybrid Ultrasonic Humidifier
Best evaporative humidifier with a large capacity
This is the best evaporative humidifier with a large capacity out there for us... we considered the Venta (neighbor has one) and tried the Vornado 4 gallon. Venta's airflow design isn't ideal for sitting next to a wall or in the corner, which is very problematic in a tight NYC apt. 6 gallon is bigger than Vornado's 4, and the refill method is much easier. We use NYC tap water, which is soft, so folks with bad/hard water may be better off with a wicking action like the Vornado instead of pumping action like this one. Some tips: Make sure you use a water bacteriostatic additive like Essick/BestAir/Venta/etc. Or mix your own like we do... they all use some combination of a quat (we use Steramine tablets) and citric acid (we get food grade powder) or ethyl alcohol. Use the app to be able to use Humidity Fan mode instead of Humidity Smart mode or Auto, which allows you to keep the fan speed low and quiet. Things that Levoit can improve: better wheels, a bigger/taller capacity model, more fine-tuned control in the app around humidity targets. Right now, if you set a target humidity, it will kick own when humidity is target minus 5% and keep running until it gets to target. I would prefer to be able to set the range of off & on to control when it kicks on and when it goes off. We currently use the app to set it at 43% so it fluctuates in a 5% range around our ideal of 40% humidity.
Recommends this product
Customer review from etekcity.com
Superior 6000S - Running it continuously
I purchased this to help with the dry air in my home during winter. I have run it on the highest setting, 24 hours a day with no issues. It goes through the 6 gallons in about 24 hours. I'm very satisfied. The "dry" mode is also good to keep the filters in good shape.
Recommends this product
Customer review from etekcity.com