39 reviews
NA
3 months agoVerified PurchaserYes
NA
This product is very beautiful
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Yuriy
3 months ago from Houston TX
Second Time Order
After receiving defective bag in my first order I gave it a second try and ordered again. I have received it defective as well. Zipper pulls mising on two zippers.
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Barb
4 months agoVerified PurchaserYes
Great bag for the price
Was more than I expected. Lots of room and pockets
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Gee
5 months agoCustomer Service
I had a return and a purchase and therefore went to the Returns Counter at the Macy's at Fox Valley Mall. The Associate on duty was Syeda and I do not have enough words to praise her. Not only was she extremely courteous and knowledgeable, but was willing to assist me with both my return and purchase without any fuss. She was very pleasant and professional and made my shopping experience very pleasant.
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Margaret
7 months agoVerified PurchaserYes
Too wide
It's a nice looking bag, but larger than stated dimensions (14 1/2 inches wide actually, not 13). Seems too wide to fit under an airplane seat. My current bag is 13 inches and it's a tight squeeze.
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Donna
9 months ago6 months in handle broke
I bought this bag for my husband who travels for work weekly. Today he gets ready to head back home from travel and the handle broke! Big thr quality we were hoping for London Fog!
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Loretta
11 months agoVerified PurchaserYes
I love this bag
Didn't need it but I'm keeping it anyway. I love this bag! It opens up WIDE and you can see all your things right there. It's spacious enough, with pockets for little things. The wheels are nice and smooth and don't look like they would break off while going through baggage. Unfortunately, it doesn't fit under a Breeze airways seat, so I'll have to either check it or do overhead. But the look, feel, inside compartments and weight of it was a keeper.
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Quality and Style
Excellent value for a quality product and well known London Fog manufacturer