Mode 18-Pc. Glassware Set
Product details
Web ID: 1495106Breaks Easily
I was looking for thinner water glasses and was so happy to find these. after just a week two broke in the dishwasher. I began hand washing them to avoid any others breaking but they started to break even when hand washing. After less than a year all the tall glasses are broken and only 6 of the short ones are being used.
Response from Macy's
Thank you for your feedback. Our Mode tumblers are modern and minimalist, ideal for those who enjoy fine and light design. We are sorry to hear that you have been experiencing these issues with your Mode glasses. Arc offers a wide range of drinkware fitting a range of needs. We have modern thinner walled glasses such as Mode; thicker more durable glasses such as our Working Glass; and even products we fully temper for added durability such as our Atlas collection. Please reach out to us at AINA.CustomerCare@arc-intl.com to provide any additional feedback.
I ordered two sets of these drinking glasses. They look good and they wash well; but 6 glasses have broken so far. I don't know why. I'm not rough with the glass and some I even wash by hand. Anyway, I would't order this brand again.
Response from Macy's
We are sorry to hear that you have been experiencing issues with your Mode glasses. Arc offers a wide range of drinkware fitting a range of needs. We have modern thinner walled glasses such as Mode, thicker more durable glasses such as our Working Glass, and even products we fully temper for added durability such as our Atlas collection. Please reach out to us at AINA.CustomerCare@arc-intl.com for any additional feedback - we will work to resolve this matter for you right away.
Pleased with purchase!
This was a bargain! Great glasses for everyday use and/or special occasions.
Customer review from bloomingdales.com
thin
this is very thin glass. didn't well in the dishwasher. I'm sticking with thicker glass
Response from Macy's
We are sorry to hear you had this experience. Arc offers a wide range of drinkware fitting a range of needs. We have modern thinner walled glasses such as the Mode glasses you purchased; thicker, more durable glasses such as our Working Glass; and even products we fully temper for added durability such as our Atlas collection. Please reach out to us at AINA.CustomerCare@arc-intl.com and we will work to resolve this matter for you right away.
Worth it
Small but nice
Recommends this product
Customer review from bloomingdales.com
Very poor quality. Made of very thin glass, it slips from your hand
Response from Macy's
We are sorry to hear that our Mode glasses did not meet your expectations. Arc offers a wide range of drinkware fitting a range of needs. We have modern thinner glasses such as Mode, thicker more durable glasses such as our Working Glass, and even products we fully temper for added durability such as Atlas.
Nice and Durable
Really nice looking glasses and extremely durable. My daughter dropped one almost immediately and it didn’t break. Then the dog knocked one over... the same. Really satisfied with our purchase.
Recommends this product
Customer review from bloomingdales.com
Excellent everyday glasses
Great, inexpensive everyday glasses. Nice weight and sizes. Highly recommend!
Recommends this product
Customer review from bloomingdales.com