All Natural Cotton Percale Quilted Mattress Pad, King
Product details
Web ID: 6258294SMELLY Maybe mold or mildew? Maybe chemical?
Smelly I’m not certain why, but I definitely didn’t want this on a bed where someone would be inhaling the fumes all night long. It could have been mold or mildew or maybe some sort of chemical odor. Regardless, it hit me the moment I opened the package. Very frustrating as it took a long time to receive. In addition, it was shipped directly from the vendor and wasn’t in “Madison Park” packaging.
Response from JLA Home
We’re sorry to hear about the unpleasant odor with your Madison Park All Natural Cotton Percale Quilted Mattress Pad. While the pad is made from breathable, all-cotton percale and designed for comfort, tightly sealed packaging combined with storage or shipping conditions can sometimes cause a musty or chemical smell. We recommend airing it out in a well-ventilated space (sunlight if possible), washing with mild detergent, and thoroughly drying before use to help remove the odor. Your feedback is appreciated and will be shared with our product team to help improve future packaging and handling.
mattress cover too short
this twin mattress pad does not even fit my twin bed. It is too short. Now they say I past the time to return. I wasted my money.
Response from JLA Home
We're sorry to hear that the mattress pad didn’t fit as expected. Fit issues can sometimes arise due to mattress depth or shrinkage after washing. We appreciate your feedback and will pass it along to our product team for further evaluation.
Nice mattress pad at a good price
Nice mattress pad, good quality and fit.
Recommends this product
Comment
Arrived quickly. Nice quality.
Recommends this product
Response from JLA Home
Thank you for your feedback, Zoe! We're glad to hear your mattress pad arrived quickly and you're happy with the quality.
Good product
Cool sleeping... Stays out.
Recommends this product
Good mattress pad, nothing fancy but just rught
Basic mattress pad and just right for my low profile Murphy bed mattress.
Recommends this product
high quality cotton
I did not purchase this for extra padding. I purchased this, so my back would lie against PURE COTTON and not sweat from synthetic fibers. Very happy with this - washes wonderfully - can sleep on this without any bedding- excellent quality
Recommends this product
Too small-ripped
Zero stars. I washed this before use and I was not able to fit it around my twin mattress without significant effort and without ripping the elastic band. A must-return.
Response from JLA Home
Dear VJ, thank you for taking the time to share your experience. We're truly sorry to hear that the mattress pad didn’t fit as expected and that the elastic ripped during first use. This isn’t the experience we want for our customers. This mattress pad is designed to fit mattresses up to 16 inches deep with a snug, slip-resistant skirt that includes a touch of Spandex for stretch. If the mattress is deeper than 16 inches or if the pad was still in its compressed state (it may take up to 72 hours to fully expand after unpacking), this could have contributed to the difficulty in fitting and the resulting damage. To avoid this in future use, we recommend allowing the pad to fully expand before placing it on the bed and confirming your mattress height. We appreciate your feedback, and we’re committed to improving our product experience based on your input.