Madison ParkDuke Ribbed Faux-Fur Decorative Pillow, 20" x 20"

Response from Macy's

Dear Customer,

We are truly sorry to hear that the Madison Park Duke Ribbed Faux Fur Decorative Pillows did not meet your expectations and that you have decided to return them.

We certainly understand your disappointment when receiving an item that feels cheaply made and of poor quality, especially for an accent piece intended to enhance your home. We sincerely apologize that the craftsmanship and materials were not up to the standard you expected.

Thank you for providing this candid feedback. We are glad that you are taking advantage of the return process to find a product that better suits your needs, and we hope you find a high-quality decorative pillow that you truly love.

Response from Macy's

Dear Customer,

We are sorry to hear that the Madison Park Duke Ribbed Faux Fur Decorative Pillow was Poorly made.

We certainly understand your disappointment when a decorative item does not meet expectations for quality and craftsmanship. We apologize that the construction of this pillow was not up to standard.

Thank you for providing this feedback. We hope you find a high-quality decorative pillow that enhances your space.

Response from Macy's

Dear Customer,

Thank you for sharing your feedback. We’re glad to hear you find the pillow nice overall. We appreciate your honest comments about its appearance, as they help us continue improving the quality and design of our products.